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Adult Services Section

North Carolina Division of Aging and Adult Services


At-Risk Case Management Services

At-Risk Case Management Services assist adults and children who are at-risk or show evidence of abuse, neglect, or exploitation in gaining access to needed medical, social, educational, and other services.

At-Risk Case Management Services include:

  • Assessing and reassessing the service needs of clients
  • Developing a service plan to meet the service needs of clients
  • Assisting clients in locating and contacting providers and programs for needed services
  • Coordinating delivery of services when multiple providers or programs are involved in care provision
  • Monitoring services to ensure that they are received, adequate to meet the client's needs, and consistent with quality care

A client must be a Medicaid recipient who is at-risk or shows evidence of abuse, neglect, or exploitation as defined in the At-Risk Case Management Policy manual. Criteria include impaired adults with insufficient caregiver availability; children of impaired or adolescent parents; children who have a severe medical or mental condition; and adults or children who are being abused, neglected, or exploited where a need for protection has been substantiated.

Contact your county department of social services for additional information about this service.

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Last updated May 16, 2013

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