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North Carolina Division of Aging and Adult Services


    Adult Residential Care Facility

    Operational Guide

    The Department of Health and Human Services (DHHS) takes seriously any emergency closure of an adult residential care facility that results in the displacement of residents. DHHS produced this guide to facilitate communications and other actions necessary to assure a coordinated response in support of local partnering agencies, including Local Management Entities—Managed Care Organizations (LMEs/MCOs), the County Departments of Social Services, and the Regional Long Term Care Ombudsman Program (located within the Area Agency on Aging).

    On February 18, 2014, personnel of the Department of Health and Human Services held a webinar to introduce the Operational Guide for a Coordinated Response to the Sudden Closure of an Adult Residential Care Facility. You can access below the taped version of the webinar, the PowerPoint slides that were used, and responses to questions that were asked by participants of the webinar.

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Last updated: May 22, 2015









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