Navigation Menu Link to Home Page link to Information on the Divison Link to Staff name, telephone and e-mail link to Topic Index Link to Frequently Asked Questions Link to Hot Topics Link to Training Calendar Link to Area Agencies on Aging Links to other Aging Sites Click to e-mail webmaster Link to the Department of Health and Human Services Disclaimer

Staff Contact

 

 

 

 

 

 

 

 

 

 

 

 

 

North Carolina Division of Aging and Adult Services

   

Consumer Education

Toll-Free Numbers of Special Interest to Seniors

Organization Phone Number(s)
CARELINE (N.C. Department of Human Resources):Provides information and referral pertaining to human service programs in North Carolina. It has a bilingual specialist for Spanish-speaking callers and TDD for callers with hearing impairment. 1-800-662-7030
Alcohol/Drug Council of North Carolina:Resource and referral helpline for alcohol and drug abuse concerns. 1-800-688-4232
Alliance for the Mentally Ill: Provides support and education about mental illness. 1-800-451-9682
Alzheimer's Association National Headquarters:Provides information on Alzheimer's and related disorders and makes referrals to Alzheimer's Association chapters. 1-800-272-3900
American Cancer Society 1-800-227-2345
American Diabetes Association of North Carolina 1-800-682-9692
American Heart Association of North Carolina 1-800-284-6601
American Lung Association of N.C. 1-800-892-5650
Arthritis Foundation - Carolina Chapter:Provides information pertaining to arthritis. 1-800-883-8806
Better Hearing Institute Hearing Helpline:Provides information on hearing loss and available treatments 1-800-327-9355
Cancer Information Service:Provides information on cancer treatment, clinical trials, detection, risk factors and resources for assistance. 1-800-422-6237
Cooperative Extension Service Teletip (N.C.):Provides recorded messages pertaining to a variety of topics of interest to consumers. 1-800-662-7301
Disability Hotline (N.C.):Provides information and referral pertaining to Social Security and Supplemental Security Income (SSI) Disability Programs. 1-800-638-6810
Duke Alzheimer's Family Support Program:Serves as central Alzheimer's resource and clearinghouse for North Carolina. 1-800-672-4213
Easter Seal Society of North Carolina:Serves as a resource for persons with disabling conditions, including stroke. 1-800-662-7119
Eldercare Locator:A nationwide directory assistance service which provides linkage to state and local agencies that can provide information and referral to resources for older adults and family caregivers. 1-800-677-1116
Governor's Office for Citizen Affairs (N.C.):Handles general inquiries and complaints or suggestions relative to state government operations. 1-800-662-7952
Home Health Complaint Hotline (N.C.) 1-800-624-3004
Hospice for the Carolinas:Provides information on hospice services and benefits and provides referral information for any hospice program in the country. 1-800-662-8859
Insurance Consumer Service (N.C. Department of Insurance):Receives questions pertaining to insurance coverage and problems (except Medicare). Also see Seniors' Health Insurance Information Program. 1-800-662-7777
Internal Revenue Service 1-800-829-1040
Library for the Blind and Physically Handicapped 1-888-388-2460
Lawyer's Referral Service of North Carolina 1-800-662-7660
Medical Review of North Carolina:Handles inquiries or complaints from Medicare recipients pertaining to the quality of medical care they receive. Also handles requests from Medicare beneficiaries to review noncoverage/discharge from hospital decisions. 1-800-722-0468
Medicare Durable Medical Equipment Regional Carrier (Palmetto Government Benefits Administrators):Provides information and handles inquiries about Medicare coverage for durable medical equipment and supplies. 1-800-213-5452
Medicare Home Health Hotline 1-800-624-3004
Medicare Part B Carrier (CIGNA):Provides information and handles inquiries about Medicare medical insurance (Part B) coverage. 1-800-672-3071
Medicare Telephone Hotline 1-800-638-6833
National Center for Sight:Provides research and medical information pertaining to blindness and vision problems. 1-800-221-3004
National Eye Care Project Helpline:Provides referrals for free eye exams for people 65 and older on limited incomes who do not have access to an ophthalmologist they have seen in the past. 1-800-222-3937
National Health Information Center:Serves as a health information referral service by making referrals to non-profit health organizations and federal clearinghouse. 1-800-336-4797
National Lung Line Service 1-800-222-5864
National Mental Health Association:Provides information on mental health problems and makes referrals to national, state and local mental health organizations and service providers. 1-800-969-6642
National Osteoporosis Foundation 1-800-223-9994
National Parkinson's Foundation:Provides information and counseling on Parkinson Disease and makes referrals to doctors. 1-800-327-4545
National Stroke Association 1-800-787-6537
North Carolina Podiatry Medical Society:Provides referrals to local podiatrists. 1-800-685-2224
North Carolina Senior Citizens Association:Provides information about Association benefits and activities. 1-800-323-6525
North Carolina Travel and Tourism 1-800-847-4862
Office of Inspector General Hotline (federal):Receives reports of fraud and abuse of Medicaid, Medicare and Aid to Families with Dependent Children. 1-800-447-8477
Prevent Blindness North Carolina:Provides information on eye diseases, vision screening programs, and resources for assistance. 1-800-543-7839
Relay North Carolina:Serves as a telephone communications service for the deaf and hard of hearing. 1-800-735-8262 (VOICE)
1-800-735-2962 (TT)
Senior Flash Information Hotline (National Committee to Preserve Social Security and Medicare): Provides information on federal legislative developments of interest to senior adults. 1-800-998-0180
Seniors' Health Insurance Information Program (SHIIP): Provides information on Medicare, Medicare supplement insurance and long term care insurance, and provides assistance and counseling with health insurance problems. 1-800-443-9354
Simon Foundation for Incontinence 1-800-237-4666
Social Security Administration:Provides information pertaining to Social Security benefits and Medicare. 1-800-772-1213
Veterans Administration Regional Office (Winston-Salem):Provides information on Veterans benefits. 1-800-827-1000

 

Last updated May 21, 2010