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David N. Kirkman
Task Force Alert
Chair
Asst Attorney General
Consumer Protection
NC Department of
Justice
P.O. Box 629
Raleigh, NC 27602
919-716-6000

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North Carolina Division of Aging and Adult Services

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Air Conditioning Repair Scam Attempts Reported in Charlotte



Task Force Co-Chair Maryanne P. Dailey of the Better Business Bureau Consumer Foundation in Charlotte is receiving reports from home owners and a community watch group that scammers may be attempting to trick consumers into paying for expensive and unnecessary air conditioning repairs.

Ms. Dailey states that home owners in the Foxcroft community in south Charlotte have received calls from a purported air conditioning repair service asking if they are experiencing problems with their air conditioning systems and inviting them to call the repair service back if problems occur. Shortly after the calls are received, the home owners notice that their air conditioning systems are not cooling their homes. When they call their regular A/C contractors or examine their A/C units themselves, they discover that someone has opened up the breaker switch panel boxes adjacent to the A/C condenser units on the exteriors of their homes and switched the units off. On some of the breaker switch boxes serving the exterior units, locks have been broken in order to deactivate the units, according to the BBB.


******END OF ALERT******

May 18 2004

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NC Senior Consumer
Fraud Task Force



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