Section I |
The Nursing Home Community Advisory Committee |
|
- Purpose
- Statutory Requirements
- Committee Appointments
- Role of County Commissioners
- Additional Guidelines
- Role of Committee Members
- Duties
- Confidentiality
- Open meeting law
- Access to Information - Records and Facilities
- Committee Support Network
|
Section II |
Patients' Bill of Rights |
|
- General Statutes
- Interpretations
|
Section III |
Visiting the Facility |
|
- Types of Visits
- How to Conduct An Official Quarterly Visit
- Establishing Rapport with Residents
|
Section IV |
The Aging Process |
|
- Demographics of Aging
- Biological Aspects of Aging
- Psychological Aspects of Aging
- Age Related Sensory Changes
- Arthritis
- Alzheimer's Disease
|
Section V |
The Role of Government in Insuring Quality Control in Nursing Homes |
|
- Introduction
- B. State Licensing
- Federal Certification
- Enforcement
- Government Complaint Investigation
- Admissions Procedures
- Long Term Care Ombudsman Program
- Functions of Agencies Involved in Monitoring Nursing Home Care
|
Section VI |
Complaint Management |
|
- Complaint Receipt
- Sources of Complaint
- Complaint Resolution Procedures
- Complaints Received by CAC Members
- Complaints Received Directly by Regional Ombudsman
- Regional Ombudsman Receives Complaint Directly Without Consent
- General Concerns Regarding Problems Observed While in a facility
- Anonymous Complaints
- Confidentiality
- Anonymous Complaints
- Complaint Investigations
- Complaint Resolution
- Complaint Resolution Follow-Up
- Documentation of the Complaint Resolution Process
|
Section VII |
Reporting System |
|
- Introduction
- Required Reports
|
Section VIII |
Enhancing Community Involvement in Nursing Home Life |
Appendices |
|
|
|
