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North Carolina Division of Aging and Adult Services


Long Term Care Ombudsman Program

Long Term Care Ombudsmen serve as advocates for residents in nursing homes and adult care homes (rest homes/assisted living) throughout North Carolina. Ombudsmen receive and investigate complaints made by or on behalf of long term care residents and work for their resolution. The Ombudsman Program is an advocacy program, not a regulatory agency.

History of the Ombudsman Program

Program Overview

How to reach your local Ombudsman

Resident Rights

Choosing a Long Term Care Facility

What to do if you have a complaint

Paying for Long Term Care

Legal Issues

Elder Abuse


Related Issues

Tools for Family Empowerment


Community Advisory Committee Information
Free Information Sheets Medicare
Adult Care Home Fines and Nursing Home Inspection [Some additional information to consider in choosing among facilities]  


Last updated February 9, 2015