Captionists and Relay Operators

Computer-Assisted Note Taking (CAN)

CAN is a word processing software used for typing summary notes of a meeting or lecture. The notes can then be projected onto a screen or displayed on a computer monitor. CAN is an effective way of providing access for Hard of Hearing people and for Deaf people who are without sign language interpreters.

Communication Access Real-Time Translator (CART)

CART uses a stenotype machine, computer and real-time software to translate spoken word into text. This technology is primarily used by people who are Late-Deafened, Oral Deaf, Hard-of-Hearing or have cochlear implants.

Relay Operator

A Relay Operator is the confidential, transparent link between hearing and deaf, hard of hearing, deaf-blind and speech impaired callers. The Relay Operator voices conversation to voice users and types the conversation to TTY (Teletypewriter) users. The Relay Operator must voice everything typed to the hearing person.

Relay Curriculum for Teachers

A new curriculum on technology and how to communicate with people with hearing loss.

  • Includes content that is engaging, relevant and meaningful to students
  • Helps students become aware of techniques and technologies that facilitate communication for those with hearing and speech disabilities
  • Exposes students to the global diversity
  • Demonstrates the value of lifelong learning

Relay Enhances Language and Communication Abilities, Yes, You Can!

If you have questions, please contact Dr. Rachael Ragin.


To learn more, contact your local Regional Center.

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