Training Resources

The Adult Care Licensure Section (ACLS) has state approved courses on infection control and medication aide training that are available for download. The section also offers training to providers, county staff and state staff. The types of training include basic orientation, complaint investigation training and 1068 training. Announcements of upcoming training sessions are on this page.

State Approved Infection Control Course for Adult Care Homes

This course is for infection control training of staff of all adult care homes and family care homes licensed in North Carolina (hereafter referred to as "adult care homes"). Information covered in the course should be incorporated in training provided by an appropriate licensed healthcare professional. Training may be divided into different sessions.

Session Law 2011-99 (House Bill 474) mandated infection prevention requirements for adult care homes. The requirements included completion of an infection control course by nonsupervisory staff designated to direct the facility's infection control activities, supervisors and medication aides of adult care homes. This course is the mandatory required course for infection control in adult care homes.

The sections of the course are:

All sections must be completed to receive 3 hours of continuing education credits. No partial credit is given.

The primary goal of this training is to promote a higher understanding of infection prevention and standard precautions for infection control and to reduce the occurrence and transmission of infections in adult care homes.

Health Care Personnel Registry Training

This webinar was developed as an overview of the N.C. Health Care Personnel Registry for ACLS consultants, county Department of Social Services (DSS) adult home specialists/supervisors, and licensed adult care/family care home providers. The program includes the role of the registry, reporting requirements for facilities under 10A NCAC 13F .1205 and 10A NCAC 13G .1206 and registry access related to employment prohibitions under 10A NCAC 13F .0407 and 10A NCAC 13G .0406.

1068 Training - Infection Prevention for Blood Glucose Monitoring: It's as easy as ABC! Awareness, Best Practice, and Compassion

This training is only open to current staff of adult care homes and family care homes and staff of county DSS agencies who are involved in the survey process, as well as Adult Care Licensure Section staff.

1068 Training is a state-mandated program from House Bill 1068 from the 2001 session of the N.C. General Assembly. It requires the division to provide training sessions at least twice a year for ACLS consultants, county DSS adult home specialists, and adult care home providers (i.e. administrators, supervisors, medication aides, PCA's, resident care coordinators). The content of the training is based on at least one of the 10 deficiencies cited most frequently during the preceding calendar year. The primary goal of this workshop is to promote a higher degree of understanding between providers and regulators and to reduce inconsistencies in the survey process.

Note: Registration begins at 9:00 a.m. and the program begins at 9:30 a.m. The program provides 3.0 hours of continuing education credit. Failure to be on time and remain for the entire presentation will result in forfeiture of continuing education credit.

Pre-registration is required. Walk-ins will not be accommodated at sites where registration is closed. Complete the registration form (PDF, 78 KB) and email to DHSR.AdultCare.Training@dhhs.nc.gov or fax to 919-733-9379 or mail to:

ACLS Training Department
Training Program Assistant
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708

Training sessions will be held:

Basic Orientation Training

The Division of Health Service Regulation, Adult Care Licensure Section, will be offering Basic Orientation Training in Lexington at the Davidson County Community College, 297 DCCC Road, Briggs Technology Building, Room 222 [Directions] on Monday, July 14, 2014 at 1:00 p.m. and ending Thursday, July 17, 2014 at 1:00 p.m.

The Adult Care Licensure Section has implemented the following format/structure for the training of new county adult home specialists, new survey consultants and county supervisors. Basic orientation training is offered four times per year in the four Regional territories. Please note the opportunity for both Pre- and Post-Basic orientation are offered in the form of state annual survey activity.

Prior to attending Basic Orientation Training, it is hoped the staff member will be familiar with his/her role as an adult home specialist.

The primary goal of Basic Orientation Training is to enhance the knowledge and skills ability of the new survey consultants, adult home specialists, and county supervisors in the inspection of adult care homes. The main focus of this phase of training involves "How to Inspect." Areas covered include protocol used in monitoring/inspecting for compliance, annual assessment, compliance tools, Principals of Documentation, and training in the area of medication management, food service, staff competency, health care, personal care, and licensed health professional support.

It is the responsibility of the county department of social services to cover the cost of the associated travel and per diem expenses of the workshop.

Please complete the registration form (PDF, 114 KB) and return by July 7, 2014 to:
ACLS Training Department
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708

Or email to Debra.Price@dhhs.nc.gov.

Please bring your licensure rule books and download a copy of the current Basic Orientation Training Manual.

Effective July 1, 2009: Copies of the Basic Orientation Training Manual will no longer be printed and provided at the training. Participants in the trainings are responsible for printing a copy of this training manual to bring with them to the training sessions. The Basic Orientation Training Manual contains all training material for the Basic Orientation Trainings conducted by the Adult Care Licensure Section.

Complaint Investigation Training

The Division of Health Service Regulation, Adult Care Licensure Section, will be offering Complaint Investigation Training on Wednesday, August 6, 2014 from 1:00 p.m. to 5:00 p.m. and Thursday, August 7, 2014 from 9:00 a.m. to 1:00 p.m. in Lexington at Davidson County Community College, 297 DCC Road [Directions], in the Briggs Technology Building – Room 00224. Please note this training is being offered as a two half day class instead of a previously offered one day class.

The primary goal of Complaint Investigation Training is to enhance the knowledge and skill ability of the new adult home specialists/supervisors and surveyors in investigating rule based allegations in adult care homes. Areas covered will include intake and analysis, investigative planning, investigation techniques and procedures, findings analysis, and written documentation.

It is the responsibility of the county department of social services to cover the cost of the associated travel and per diem expenses of the workshop.

Please complete and return the registration form (PDF, 125 KB) by August 1, 2014 to:

ACLS Training Department
2708 Mail Service Center
Raleigh, NC 27699-2708
or by email to: Debra.Price@dhhs.nc.gov

If you have any questions, please contact Beth Bowman at 919-855-3775 or Debra Price at 919-855-3773.

Please bring your licensure rule book with you, which can be downloaded from our webpage.

Refresher Training

The Division of Health Service Regulation, Adult Care Licensure Section, will be offering a Refresher Basic and Complaint training on Thursday, June 12, 2014 from 9:00 a.m. to 5:00 p.m. in Asheville at Asheville-Buncombe Technical Community College, 1459 Sand Hill Road, [Directions] in the Haynes Building - Room 128 (PDF, 279 KB).

This class is for those who have already attended the Basic Orientation and the Complaint Investigation Training and need a refresher. The Refresher Training course is being offered to experienced county adult home specialists, adult home specialist supervisors and survey consultants.

It is the responsibility of the county department of social services to cover the cost of the associated travel and per diem expenses of the workshop.

To attend, complete and return the registration form (PDF, 91 KB) by June 4, 2014. Send the registration form to: Debra.Price@dhhs.nc.gov or by mail to:

ACLS Training Department
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708

If you have any questions, please contact Beth Bowman at 919-855-3775 or Debra Price at 919-855-3773.

Please bring your licensure rule book with you, which can be downloaded from our webpage.

Orientation for Applicant Adult Care Home and Family Care Home Providers

The Division of Health Service Regulation, Adult Care Licensure Section, will be offering an orientation for applicant adult care home and family care home providers. The class will be in Lexington, N.C., at the Davidson County Community College in the Mendenhall Building Room 226 [Directions], on Tuesday, September 9, 2014 starting at 12:00 p.m. and ending at 3:00 p.m.

This training session is to help direct and inform those who wish to know more about starting an adult care facility. The purpose of the class is to provide a general overview of the licensure process for family care homes with two to six beds as well as adult care homes with seven beds or greater.

Please complete and return the registration form (PDF, 108 KB) by September 2, 2014. You can register by e-mailing your registration form (PDF, 108 KB) to Debra.Price@dhhs.nc.gov or by mail to:

ACLS Training Department
Adult Care Licensure Section
2708 Mail Service Center
Raleigh, NC 27699-2708

It is strongly recommended that you view the items below prior to the orientation training.