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Infrastructure Section
| Business Unit | Unit Description | |
| Desktop Support David Goode David.Goode@ncmail.net 919.855.3340 |
Assists DHHS divisions/offices with the acquisition, deployment, management, support and inventory of desktops/laptops and associated software and peripherals. |
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| Engineering Scot Suits Scot.Suits@ncmail.net 919.855.3317 |
Performs or coordinates requirements capture and analysis for new or modified infrastructure technology, and related designs, models and prototyping. |
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| IT Customer Support Bill Morton Bill.Morton@ncmail.net 919.855.3244 |
Provides first-level help desk support to answer commonly asked questions and to provide universal, first-level resolutions regarding the products and services offered by DIRM. |
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| Networking Services Gary Lopes Gary.Lopes@ncmail.net 919.855.3378 |
Assists DHHS divisions/offices with the acquisition, deployment, management, and support of network devices (i.e., switches, routers, and firewalls), VoIP, dial-up services and wireless. |
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| Off-Site Support Joe Fort Joe.Fort@ncmail.net 919.855.3307 |
Provides first level technical infrastructure (i.e., desktop, server and networking) field support to underserved customer communities. |
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| Printing Operations Lee Johnson Lee.Johnson@ncmail.net 919.733.7270 |
Provide print services to NC DHHS divisions/offices including media conversion, reproduction services, finishing (e.g., collating and binding), distribution services, and employee badge creation. |
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| Server Support Joe Fort (Position under recruitment) Joe.Fort@ncmail.net 919.855.3307 |
Assists DHHS divisions/offices with the acquisition, deployment, management and support of server hardware and associated software, peripherals, technology and processes. |
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NC DHHS Division of Information Resource Management
695 Palmer Drive | Raleigh, NC 27603
Last Modified: December 19, 2008
695 Palmer Drive | Raleigh, NC 27603
Last Modified: December 19, 2008