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NC Department of Health and Human Services
NC Division of
Medical Assistance
 
 

Explanations of Benefits (EOBs) Codes for Claim Denials Related to NPI and Taxonomy Codes

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The following EOB codes indicate claim denials related to NPIs and taxonomy codes:

  • EOB 3091 - Billing NPI and/or Billing Taxonomy is missing. Attending NPI and/or Attending Taxonomy, when required, is missing.
  • EOB 3092 - Billing NPI and/or Billing Taxonomy is missing.
  • EOB 3093 - Attending NPI and/or Attending Taxonomy, when required, is missing.
  • EOB 3094 - Referring NPI is missing.
  • EOB 3101 - Taxonomy code for attending provider is missing.
  • EOB 3102 - Taxonomy code for billing provider is missing.
  • EOB 3208 - Void or adjustment cannot be processed.  Billing NPI does not match NPI on file for original provider.
  • EOB 3209 - Void or adjustment cannot be processed.  Billing NPI does not match NPI filed on original claim.

The following EOB codes indicate pharmacy claim denials related to NPI:

  • EOB 3106 - The NPI submitted for the prescribing provider cannot be the same as the pharmacy’s NPI.
  • EOB 1801 - Service Provider ID Qualifier is not 01.
  • EOB 1802 - Service Provider ID is not numeric.

The following EOB codes have been modified to include NPI-related claim denials:

  • EOB 270 - Billing provider is not the recipient’s Carolina Access PCP.  Authorization is missing or unresolved.  Contact PCP for authorization or EDS [HP Enterprise Services] Provider Services if authorization is correct.
  • EOB 3007 (for Hospice) - Patient facility identification is missing, invalid, or unresolved.  Verify patient facility ID and resubmit as a new claim or contact EDS [HP Enterprise Services] Provider Services if ID is correct.
  • EOB 8326 - Attending provider ID is missing or unresolved.  Attending provider is required.  Verify attending provider ID and resubmit as a new claim or contact EDS [HP Enterprise Services] Provider Services if ID is correct.
  • EOB 2270 - Service must be referred by Carolina Access PCP, LME, or Medicaid enrolled psychiatrist.  Enter referral # on claim or contact EDS [HP Enterprise Services] Provider Services if referral # is correct.