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NC Department of Health and Human Services
NC Division of
Medical Assistance

Management Reports

In order to assist providers enrolled in Community Care of North Carolina/Carolina ACCESS (CCNC/CA) with managing and coordinating care for their Carolina ACCESS patients, DMA provides three management reports. Primary care providers are strongly encouraged to review these reports each month.

Report Name Purpose
Monthly Carolina ACCESS Enrollment Report Provides names and information about the recipients who are newly enrolled, currently enrolled, and no longer enrolled, effective the month the report is received.
Monthly Emergency Room Management Report Provides names, diagnoses, and the cost of care for recipients who went to the emergency room for services.  The reason for the visit is divided into emergency diagnoses and non-emergency diagnoses as defined by DMA.  The data is based on claims processed during the previous month.
Monthly Referral Report Provides the names of recipients who have seen another medical provider during the previous month.  Providers can use this report to see where their patients obtained care and if they authorized the care.  This also lets the provider know when an override is approved for services by another provider.

All three management reports can be viewed and downloaded from the NCTracks Provider Portal. Providers can only view the reports that are associated with the NPI they used to enroll in CCNC/CA.