Sandra Terrell, MS, RN, Assistant Director for Clinical Policy and Programs
Phone: 919-855-4100
Fax: 919-733-6608
Mark W. Casey, DDS, MPH, Dental Director
Phone: 919-855-4280
Fax: 919-715-2738
Randall Best, MD, JD, Chief Medical Officer
Phone: 919-855-4260
Fax: 919-715-7679
The Clinical Policies and Programs section is responsible for the overall administration of programs and clinical services covered in the North Carolina Medicaid Program.
The section's staff develops clinical coverage policies and procedures, administers those policies and procedures, manages associated programs and contracts and provides related educational activities. Clinical Policy coordinates with other sections within the Division who are responsible for determining eligibility, reimbursement and monitoring program integrity of all covered services. Clinical Policy also provides program information to Medicaid recipients, service providers, and the general public.
To view service-specific information for North Carolina Medicaid providers, see the Programs and Services provider page.