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Division of Medical Assistance |
| Provider Links | Consumer Links | County Links | Programs | Publications | DMA Home |
Contact Us
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Topic |
Contact Information |
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| Provider Billing Issues | Please contact EDS Provider Services at 1-800-688-6696 or 919-851-8888. | |
| Covered Services - Providers | Call EDS at 1-800-688-6696 or 919-851-8888. | |
| Provider Education Questions (bulletins, manuals, seminars) | Call EDS at 1-800-688-6696 or 919-851-8888. |
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| Provider Enrollment | If you are interested in becoming a North Carolina Medicaid Provider, please contact DMA Provider Services at (919) 855-4050. | |
| Eligibility Questions | If you have questions regarding Medicaid eligibility, you can email the Office of Citizen Services CARE-LINE Information and Referral Service at care.line@ncmail.net or call toll-free at 1-800-662-7030 (Voice and Spanish) and someone will assist you. For local calls or calls from outside of North Carolina, dial (919) 855-4400. The Office of Citizen Services also has a dedicated TTY line at 1-877-452-2514 or for local TTY or TTY calls from outside of North Carolina, dial (919) 733-4851 for deaf and hearing impaired. | |
| Applying for Medicaid | To apply for North Carolina Medicaid, contact your local Department of Social Services (DSS). | |
| Covered Services - Medicaid Recipients |
If you have questions regarding services which Medicaid covers, you can email the Office of Citizen Services CARE-LINE Information and Referral Service at care.line@ncmail.net or call toll-free at 1-800-662-7030 (Voice and Spanish) and someone will assist you. For local calls or calls from outside of North Carolina, dial (919) 855-4400. The Office of Citizen Services also has a dedicated TTY line at 1-877-452-2514 or for local TTY or TTY calls from outside of North Carolina, dial (919) 733-4851 for deaf and hearing impaired. |
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| Questions or comments about the website. | If you would like to contact us with questions or comments or experience any problems with our site (e.g., broken links), please e-mail us at DMA.Webmasters@ncmail.net. Please do not use this email for Billing Issues; Covered Services; Provider Education Questions (bulletins, manuals, seminars), or Provider Enrollment questions. |
Updated 8/1/2006