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NC Department of Health and Human Services
NC Division of
Medical Assistance
 
 

Dear County Director of Social Services Letters

These letters are for use by the county departments of social services.  If you have a question regarding Medicaid eligibility, contact your local county department of social services.

2014

Date Subject
October 21, 2014 Case Processing for FNS and Medicaid
August 29, 2014 Process to submit policy questions for Medicaid and Work First to the Operational Support Team
August 28, 2014 Program Sustainability
June 13, 2014 Accelerated Medicaid Processing Plan
May 30, 2014 Medicaid Backlog
March 11, 2014 Managed Care Organizations (MCO)
February 25, 2014 Beneficiary Notice Regarding Changes and General Information for Medicaid and N.C. Health Choice Beneficiaries
January 13, 2014 2014 Application Monitoring
January 7, 2014 New Medicaid ID Card for former NCHC beneficiaries and FAQs
Expand All Items Below | Collapse Items Below

2013

2012

Date Subject
December 13, 2012 2013 Application Monitoring
December 12, 2012 Consolidated Personal Care Services (PCS) Program
December 10, 2012 Special Beneficiary Notice regarding a change in Medicaid coverage for certain drugs
December 7, 2012 Behavioral Health Expansion
December 6, 2012 Work First/Transitional Reporting Schedule for 2013
November 15, 2012 Behavioral Health Expansion
November 14, 2012 Aligned Certification Periods for Medicaid and Food and Nutrition Services
November 14, 2012 Eligibility Policy Clarification Concerning Indian Health Services (IHS)
October 31, 2012 Community Care of North Carolina/Carolina Access (CCNC/CA) Medical Home Enrollment Project for Special Assistance Recipients
October 4, 2012 Mandatory County Visits by Regional Consultant Team
October 4, 2012 CCNC/CA Exemption Codes 9900646, 9900648, 9900649
October 3, 2012 Community Care of North Carolina/Carolina ACCESS (CCNC/CA) Medical Home Enrollment Project
September 20, 2012 Beneficiary Notice regarding changes and general information for Medicaid and NCHC recipients
September 14, 2012 Application Time Standards Chart for 2013
September 14, 2012 Low Income Subsidy Part D and Prescription Drug Plan Reassignments
September 11, 2012 Revised Work First/Transitional Reporting Schedule for 2012
August 31, 2012 Important Upcoming EIS Changes
August 30, 2012 Special Notice to Beneficiaries Residing in Licensed Adult Care Homes
August 24, 2012 Consumer Assessment of Health Care Providers (CAHPS), Patient Satisfaction Survey
June 14, 2012 Behavioral Health Expansion
June 06, 2012 Medicaid Program Representatives County Reassignments
May 25, 2012 NEMT Compliance Reviews
May 10, 2012 Alien Emergency Service Reviews
May 4, 2012 Adult Care Homes At-Risk for Designation as Institutions for Mental Disease
April 4, 2012 Program Integrity and Expectations
March 27, 2012 Recipient Notice regarding changes and general information for Medicaid and NCHC recipients
March 16, 2012 Behavioral Health Expansion
March 16, 2012 Erroneous Eligibility Segments
March 15, 2012 NEMT implementation – adjustment to timelines
March 15, 2012 FRR/BEER Automation
March 08, 2012 Instructions regarding the 2012 Poverty Level Income Limits
January 27, 2012 Medicaid Program Representative Temporary Assignments
January 20, 2012 Order Restoring Services to Recipients Denied In-Home Care for Adults (IHCA) Transition
January 12, 2012 NEMT Vendor Requirements

2011

Date Subject
December 19, 2011 2012 Application Monitoring
December 12, 2011 Verification of Wells Fargo Accounts for Public Assistance Recipients
December 1, 2011 NEMT trainings on Jan. 1, 2012 policy change
December 1, 2011 CCNC Enrollment
December 1, 2011 Medicaid Transportation Policy Training
November 30, 2011 Piedmont Behavioral Health Expansion
November 28, 2011 Fostering Connections and Enrolling Adoption Assistance and Foster Care Children into CCNC
October 17, 2011 Alien Emergency Service Reviews
October 12, 2011 LIS Part D and PDP Reassignments
September 28, 2011 Piedmont Behavioral Health Expansion
September 27, 2011 Medicaid Program Representative Temporary Assignments
September 16, 2011 NCHC Transition and new Identification Cards
August 26, 2011 CCNC/CA Identified Enrollees
August 3, 2011 Application Time Standards Chart for 2012
August 1, 2011 Recipient Notice regarding changes resulting from the Budget Bill, tobacco cessation promotion and general information concerning CCNC/CA and Family Planning Waiver
June 30, 2011 Medicaid recipient notice regarding excessive use of CT scans
June 20, 2011 Healthy and Ready to Learn Outreach Initiative Expansion
June 10, 2011 Work First/Transitional Reporting Schedule for 2012
June 6, 2011 Home and Community Care Block Grant Provider use of Common Name Date Service (CNDS)
May 10, 2011 Appropriate Data Access for Volunteers and Interns
April 28, 2011 NC Health Insurance Premium Payment (HIPP) program
April 04, 2011 Recipient Notice regarding appeal rights, medical services general information and changes
March 21, 2011 Clarification Regarding Increased Federal Matching Funds for Translation and Interpretation Services under Medicaid and CHIP
January 31, 2011 County Holiday Schedule Changes
January 31, 2011 North Carolina Medicaid Notice of Privacy Practices
January 13, 2011 Increased Federal Matching Funds for Translation and Interpretation Services under Medicaid and CHIP

2010

2009

Date Subject
December 31, 2009 2010 Weekend System Availability
December 29, 2009 2010 Application Monitoring
December 7, 2009 Zixmail Secure Electronic Document Exchange
November 30, 2009 Recipient Notices for NCHC Citizenship/Identity Requirements
November 30, 2009 NCHC SSA Citizenship/Identity Match
November 24, 2009 Work First/Transitional Reporting Schedule for 2010
November 16, 2009 Application Time Standards Chart for 2010
November 13, 2009 NC Free Clinic Verification Form
October 28, 2009 NCHC Citizenship/Identity Requirement/SSA Citizenship/Identity Match
October 14, 2009 Recipient Notice: Changes in Medicaid Services
October 13, 2009 LIS as Worker/District # on Medicald Applications from SSA
October 1, 2009 Work First/Transitional Reporting Schedule for 2009
September 25, 2009 Systematic Alien Verification for Entitlements (SAVE) Mailing Address
September 09, 2009 LIS Part D and PDP Reassignments
September 09, 2009 Revised DMA 5002/5003
September 08, 2009 Adverse Changes in Medicaid Services
August 28, 2009 MIPPA mandates for LIS application as a Medicaid application and SHIIP outreach
August 13, 2009 Transportation Audit
August 11, 2009 Medicaid Program Representatives County Assignments
July 7, 2009 Voc Rehab CNDS
June 30, 2009 Weekend System Availability
June 25, 2009 Electronic 4037
June 11, 2009 ID Card Inserts for July and August 2009
May 21, 2009 Revised DMA Forms per OCR/Title VI Requirements
May 20, 2009 June 2009 Medicaid ID Insert
May 12, 2009 Printed Copies of Change Notices, Manual Materials, etc
May 11, 2009 Procedure Change for Transportation Reimbursement
April 29, 2009 Medicaid Program Representative Retirement
April 27, 2009 American Recovery and Reinvestment Act of 2009 Public Law 111-5
April 17, 2009 Insert for FPW Card
April 15, 2009 Health Department Use of Common Name Data Service (CNDS) ID Numbers
March 18, 2009 ID Card Inserts for April 2009
March 10, 2009 ID Card Insert for May 2009
January 27, 2009 ID Card Inserts for February and March 2009
January 16, 2009 Insert for MPW Cards

2008

Date Subject
December 22, 2008 NCHC Benefit Card Changes
December 15, 2008 Extended Hours and 2009 Weekend System Availability
December 14, 2008 2009 Application Monitoring
December 8, 2008 Changes in Outpatient Specialized Therapy services
November 13, 2008 Medicaid Eligibility Quality Control Error Forms and Procedures-Revised
October 30, 2008 Medicaid Card Changes
October 27, 2008 MQC Pilot and NC Health Choice CARR for 2008-2009
October 1, 2008 Application Time Standards Chart for 2009
September 30, 2008 EIS Reports - Stop Paper Process
September 30, 2008 Money Follows the Person Program
September 25, 2008 Implementation of Health Coverage for Workers with Disabilities
September 15, 2008 LIS Part D and PDP Reassignments
August 21, 2008 Work First/Transitional Reporting Schedule for 2009
August 21, 2008 ID Card Inserts for September and October 2008
August 18, 2008 Emergency Medicaid Medical Review Process Training
August 7, 2008 2008 Special Corrective Action Record Review (CARR) Project
July 31, 2008 Four-Day Work Week
July 30, 2008 ID Card Insert for August 2008
June 2, 2008 Medicaid Program Representative Reassignment
May 23, 2008 NCHC Benefit Card Changes
April 24, 2008 ID Card Insert for May 2008
April 18, 2008 Baby Love Flyer
March 24, 2008 Economic Stimulus Tax Refund/Rebate
March 14, 2008 Medicaid Eligibility Unit Chief
March 12, 2008 Revised DMA Forms per OCR/Title VI Requirements
February 20, 2008 Mailing of Medicaid manual, administrative letters, and change notices
January 22, 2008 ID CARD Inserts for February and March 2008
January 10, 2008 2008 Monitoring

2007

Date Subject
December 20, 2007 ID Card Inserts for January 2008
December 18, 2007 Carolina ACCESS Enrollment and Education Training for Income Maintenance Caseworkers
December 13, 2007 LIS Part D and PDP Reassignments
October 30, 2007 2008 Weekend System Availability
October 24, 2007 EPDST Medicaid Indentification (MID) Card Inserts for October and November 2007
October 15, 2007 Hospital Traveler
October 5, 2007 Client Services Data Warehouse (CSDW) XI Migration Upgrade
September 21, 2007 Application Time Standards Chart for 2008
August 30, 2007 DMA-5063R and DMA-5063Rsp Revision
August 29, 2007 Medicaid Related Provisions in the 2007 Appropriations Act and H.B. 1537
August 27, 2007 Work First/Transitional Reporting Schedule for 2008
July 19, 2007 ID Card Inserts for August and September 2007
July 19, 2007 Medicaid Uniform Screening Tool
July 3, 2007 Eligibility Review Document for County Single Audit
June 7, 2007 SSA Outreach Letters
May 25, 2007 Proposal to Discontinue Mailing Hard Copies of Manual Material, Administrative Letters, Forms, or Change Notices to County DSS
May 24, 2007 ID Card Insert for June 2007
May 1, 2007 North Carolina Rx Application Mailing
April 23, 2007 ID Card Insert for May 2007
April 10, 2007 County Specific Snapshots
April 2, 2007 Identity Theft Protection Act
March 29, 2007 Additional CAP MR - DD Slots
March 29, 2007 April Medicaid Card Inserts
March 26, 2007 DMA-5063I and DMA-5063R Spanish Version
February 19, 2007 NCDOT Driver License Information
January 24, 2007 ID Card Insert for February 2007
January 17, 2007 North Carolina Rx

2006

Date Subject
December 20, 2006 VA benefits verification
December 20, 2006 2007 Monitoring
December 15, 2006 Endorsement of RCC Facilities
November 27, 2006 Loss of LIS Deemed Status
November 1, 2006 Payment Error Rate Measurement in Medicaid and SCHIP
October 16, 2006 ID Card Insert for November 2006
October 5, 2006 LIS Part D, PDP Reassignments
September 19, 2006 Work First/Transitional Reporting Schedule for 2007
August 22, 2006 Carolina ACCESS Patient Satisfaction Survey
August 10, 2006 ID Card Inserts for September 2006
August 1, 2006 ID Card Insert for August 2006
July 25, 2006 Application Time Standards Chart For 2007
June 19, 2006 2007 Weekend Availability
June 16, 2006 Citizenship and Identity Documents
June 14, 2006 Instructions for Getting Phone Numbers for Patient Satisfation Survey (CAHPS)
May 24, 2006 ID Card Insert for June 2006
May 18, 2006 Family Planning Waiver
May 12, 2006 2005 County Audit Findings
May 3, 2006 Medicaid Documentation and Verification Training
April 26, 2006 Fiscal Impact of the Deficit Reduction Act of 2005
April 17, 2006 Prescription Limit Increase and Carolina Access Survey
March 20, 2006 Carolina ACCESS Patient Satisfaction Survey
March 17, 2006 ID Card Insert for April 2006
March 14, 2006 Deficit Reduction Act of 2005
March 1, 2006 Enhanced Mental Health Notices
February 20, 2006 Monitoring
February 16, 2006 Enrollment of MIC-1 Recipients in Carolina Access
February 10, 2006 Increase in CAP MR/DD Slots
February 7, 2006 Health Check/EPSDT and Prior Approval Process
February 7, 2006 Notice of Privacy Practices
January 20, 2006 ID Card Insert for February 2006
January 6, 2006 Medicaid Program Representatives County Reassignments

2005

Date Subject
December 13, 2005 ID Card Insert for January 2006
October 31, 2005 MPR County Reassignments
October 12, 2005 ID Card Inserts for November
October 11, 2005 Medicare Part D, "Train the Trainer"
October 7, 2005 Work First/Transitional Reporting Schedule for 2006
October 5, 2005 Medicare Auto Enrollment Notice
September 29, 2005 Changes In Co-Payment Amounts
September 21, 2005 Medicare Auto-enrollment October, Medicaid Card Insert
August 29, 2005 EPSDT and Discount Telephone Inserts for September SFY 2004 Annual Report
July 22, 2005 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Between April 1, 2005 and June 30, 2005
July 20, 2005 ID Card Insert for August 2005
July 12, 2005 MPR County Reassignments
June 22, 2005 ID Card Insert for July 2005
June 6, 2005 2006 Application Time Standards Letter with the Application Time Standards Worksheet
June 3, 2005 Medicaid Program Representatives' County Reassignments
June 1, 2005 2006 Weekend System Availability
May 24, 2005 Private Companies Assisting with Applications
May 6, 2005 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Between January 1, 2005 and March 31, 2005
April 22, 2005 Family Planning Waiver (FPW) Update
April 22, 2005 North Carolina Health Choice for Children Survey
April 18, 2005 ID Card Inserts for May 2005
April 2, 2005 Medicaid Prescription Drug Program (Part D)
SSA Train the Trainer Sessions
March 18, 2005 Medicare Prescription Drug Program (Part D)
March 5, 2005 Nursing Facillity Rates DCD
February 25, 2005 NCHC Pharmacy Change and New Numbers/Cards
February 18, 2005 Master Client Index (MCI) Match/Unmatch Process
February 14, 2005 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Between July 1and December 21, 2004
February 2, 2005 Piedmont Cardinal Health Plan
January 25, 2005 ID Card Inserts for February 2005
January 14, 2005 Medicaid Program Representatives' County Reassignments

2004

2003

2002

Date Subject
December 6, 2002 Recipient Notice of Changes in Policy Regarding Transfer of Resources
November 8, 2002 Work First/Transitional Reporting Schedule For 2003
November 8, 2002 Application Time Standards Chart For 2003
November 4, 2002 Recipient Notice of Changes in Policy Regarding Income Producing Property
October 29, 2002 Qualifying Individuals (QI1 and QI2 groups)
October 25, 2002 Optional "Personal Note" Reminder
October 24, 2002 Monitoring Under the Exit Plan
October 21, 2002 Expansion of ACCESS II/III
October 18, 2002 NC Health Choice Counties Administration
October 18, 2002 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Between July 1 and September 30, 2002
October 3, 2002 Employee Letter and Survey for Third Party Insurance
October 2, 2002 Legislative Changes for Medicaid Eligibility
August 29, 2002 NC Health Choice Enrollment Freeze (update)
August 26, 2002 Inserts in the September Cards for Medicare and Medicaid Recipients
July 12, 2002 DMA Manual Changes,Administrative Letters, Dear County Director Letters and Terminal Messages Between April 1 and June 30, 2002
July 12, 2002 NC Health Choice Freeze
July 1, 2002 System Weekend Availability
June 28, 2002 Combined MA/FS Pilots
June 28, 2002 DDS IMC Training Guide
June 20, 2002 MPR County Reassignment
May 10, 2002 Notice Printed on Medicaid ID Cards
May 1, 2002 DMA Forms On-line
April 29, 2002 SSA Outreach Mailing to Potential Medicare Savings Programs Candidates
April 26, 2002 Potential County Savings
April 19, 2002 HIPAA Compliance Assistance for Non-State Owned NC DHHS Affiliated Agencies
April 10, 2002 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Issued Between January 1 and March 31, 2002
April 8, 2002 Notice Printed on May Medicaid ID Cards
April 5, 2002 Directory of Prescription Drug Patient Assistance Programs
March 21, 2002 Order to Dismiss Alexander Consent Order
March 19, 2002 SDX Training Package
March 15, 2002 Revised Transitional Medicaid Report
March 13, 2002 Application Time Standards Chart for 2002
March 6, 2002 Breast and Cervical Cancer Medicaid
February 27, 2002 Enhanced Pharmacy Program
February 8, 2002 Notice Printed on Medicaid ID Cards
February 7, 2002 New MPR/County Reassignment
January 30, 2002 Revised DMA-5063
January 29, 2002 Notice Printed on February Medicaid ID Cards
January 17, 2002 DMA Manual Changes, Administrative Letters, Dear County Director Letters and Terminal Messages Issued Between October 1 and December 31, 2001

2001

2000

Date Subject
December 15, 2000 Spanish Translation Sheet
December 12, 2000 Application Time Standards Chart 2001
August 9, 2000 Client Health Insurance Letter

 

 

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