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NC Department of Health and Human Services
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NC Division of Medical Assistance - High quality health care through Medicaid and Health Choice for Children.

Child Service Coordination Program

Child Service Coordination Program logoThe Child Service Coordination Program (CSCP) is a free and voluntary program that helps families like yours find and use community services.  The program goals are:

  • to connect your family with services for children and families
  • to support your children in reaching their developmental potential
  • to help ensure that children are raised in healthy, safe, and nurturing environments.

Child Service Coordinators (CSCs) can help with finding medical care, transportation, childcare and /or financial aid.  They can also provide you with information about a wide variety of family oriented resources.  The CSC will: 

  • discuss family strengths and concerns through home visits, telephone calls and other personal contacts
  • identify programs, services, and resources that meet your family’s needs
  • serve as a link between you and your child’s doctor or nurse
  • identify ways you can strengthen parent-child relationships
  • introduce you to parent support programs when available
  • offer encouragement and support.

If you have children from birth to age five who qualify for the program, your CSC will work with you in meeting your family’s needs.

Who is eligible?

Children birth to age three who are at risk for developmental delay or disability, long term illness and/or social, emotional disorders and children ages birth to five who have been diagnosed with developmental delay or disability, long term illness and/or social, emotional disorder may be eligible for the program.

For More Information about CSCP

Call the CARE-LINE Information and Referral Service:
1-800-662-7030 (English/Espanol)

In the Raleigh area or outside of North Carolina, call 919-855-4400.

Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY).

or

Call the Children with Special Health Care Needs Help Line at 1-800-737-3028.  The Help Line is available from 8:00 a.m. to 5:00 p.m., Monday through Friday.