• Division of Medical Assistance Home
• What is Medicaid?
• Who is eligible?
• How to apply
• Contacts
• Your Rights

• For Current Medicaid Recipients
• Find a doctor
• Managed Care
• Medicaid Deductible
• Medicaid Identification (MID) Card

For Current Medicaid Residents: Find a Doctor or Dentist

There are several ways to find a Medicaid doctor, dentist, or other medical provider. Before you make an appointment, be sure to ask if the provider still takes Medicaid patients.

Primary Care

Most Medicaid recipients are enrolled in managed care (Community Care of North Carolina/Carolina ACCESS). This means that you have a medical home with a primary doctor. Your primary doctor will provide you with regular check-ups and preventative services. Your doctor will treat you when you are sick or refer you to a specialist if you need to see one.

Your local County Department of Social Services (DSS) office has a complete list of participating doctors. 

Dental

You do not need a referral from your primary doctor to see a dentist.
For more information about finding a dentist:

• Medicaid Dental Provider List
• The CARE-LINE can also assist you with finding a dental provider. Call 1-800-662-7030 (English, Spanish), or, (919) 855-4400 in Wake County (24 hours, 7 days a week).
  Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY)

Mental Health

If you are under 21, you must get a referral to see a mental health provider.  Please ask your primary doctor, a local management entity (LME), or a Psychiatrist for a referral.

If you are 21 and older, you do not need to have a referral to see a mental health provider.

For more information about finding a mental health provider:

• Mental Health Provider List -Updated November 2008
• Acrobat Format (715 KB Adobe)
• Excel Format (1.3 MB)
• The CARE-LINE can also assist you with finding a mental health provider. Call 1-800-662-7030 (English, Spanish), or, (919) 855-4400 in Wake County (24 hours, 7 days a week).
  Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY)

More Information

The CARE-LINE can also assist you with finding an optical, mental health, hearing aides, or dental provider. Call 1-800-662-7030 (English, Spanish), or, (919) 855-4400 in Wake County (24 hours, 7 days a week).

Deaf and hard of hearing callers can dial 1-877-452-2514 (TTY). In the Raleigh area, deaf or hard of hearing people can call 919-733-4851 (TTY)