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Contact information
Have a question about the programs administered by DSS? Feel free to visit, call, or e-mail us OR contact the CARE-LINE, an information and referral line to help citizens receive information and referral on human service agencies in government, nonprofit agencies and support groups. We strive to provide only quality customer service. Your communication with our division is very important to us and we encourage you to contact us with any question, concerns, or comments.
| Location | Mailing address |
| NC
DHHS- Division of Social Services Albemarle Building 8th Floor 325 N. Salisbury St. Raleigh, NC 27601 |
NC Division of Social Services 2401 Mail Service Center Raleigh, NC 27699-2401 |
| Email
Address dssweb@ncmail.net |
|
| Main
Numbers Phone: 919-733-3055 Fax: 919-334-1018 |
|
| CARE-LINE
1-800-662-7030 (Voice/Spanish) or 919-855-4400 (Local Calls) or 1-877-452-2514 or 919-733-4851 (TTY Dedicated) |
Other Phone Numbers
Program/Service |
Phone
Number |
|---|---|
| Adoption Assistance/ICAMA | 919-733-9464 |
| Adoption Review and Indexing |
919-334-1269 |
| Child Placement Services for Children |
919-733-9464 |
| Child Protective Services |
919-733-4622 |
| Child Support Enforcement |
919-255-3800 |
| Child Welfare Customer Service | 919-733-9467 |
| Community Child Protection Teams |
919-334-1143 |
| Crisis Intervention |
919-334-1224 |
|
Domestic Violence |
919-334-1143 |
| Emergency Assistance |
919-334-1224 |
| Energy Assistance |
919-334-1224 |
| Food and Nutrition Services |
919-334-1224 |
| Foster Care Policy | 919-733-9464 |
Fraud Reporting |
919-334-1224 |
|
Hearing and Appeals |
919-255-3901 |
| Independent Living Program for Foster Children (NC LINKS) |
919-733-9464 |
| Interstate
Compacts International Adoptions Private Adoptions |
919-733-9464 |
| Interpreting Services |
919-733-3055 |
| Licensing Child Placing Agency Family Foster Homes Maternity Homes Residential Child Care Homes |
828-669-3388 |
| Performance Management/Reporting and Evaluation Management | 919-733-4530 |
| Post Adoption Services | 919-733-9464 |
| Problem Pregnancy Services |
919-733-9464 |
| Refugee Assistance |
919-334-1224 |
|
Social Services Commission |
919-733-3055 |
| Work First Benefit Diversion Work First Services Work First Family Assistance |
919-334-1224 |
E-mailing us is an efficient and easy way to get the information you need in a timely manner. Request for information or to send general comments please send us email at dssweb@ncmail.net. It is our division policy to respond to all email within 5 business days.
Page last updated 08/28/2008