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North Carolina Child Support Centralized Collections (NCCSCC)

The following links are available:

General Information

The NCCSCC operation collects and processes all child support payments in North Carolina at one central location.  N.C. has contracted a private vendor to operate the NCCSCC operation.

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Payment Addresses

The payment address that is designated in all orders must be one of the following four Post Office Box locations:

For individuals who pay their child support directly:
NC Child Support Centralized Collections
PO Box 900006
Raleigh, N.C. 27675

For employers:
NC Child Support Centralized Collections
PO Box 900012
Raleigh, N.C. 27675

For the military:
NC Child Support Centralized Collections
PO Box 900015
Raleigh, N.C. 27675

For all others (out-of-state payors, liens, bonds, etc.):
NC Child Support Centralized Collections
PO Box 900020
Raleigh, N.C. 27675

If you still have questions, call toll-free: 1-800-992-9457; 1-800-735-2962 (TTY).  (In the Martin County area, call 252-789-5225.) This unit is staffed on business days between 7:30 AM and 5:30 PM.

Or e-mail us.

Or write us at:

North Carolina Child Support Services
PO Box 20800
Raleigh, NC027619-0800

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NCCSCC Information for Obligors/Noncustodial Parents

To pay your child support:

Include your social security number, MPI number, docket number, name, and address on a blank sheet of paper with your payment or fill out a blank coupon.  These coupons are in Adobe Acrobat format.  If you don't have the Adobe Acrobat Reader, click here to download it for free.  If you do not know these important numbers, contact the local Child Support Agent or Clerk of Court handling your case.

NC Child Support Centralized Collections
P.O. Box 900006
Raleigh, NC 27675

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NCCSCC Information for Employers

Federal and state laws require that all child support payments be processed at one central location.  For North Carolina, this location is the N.C. Child Support Centralized Collections (NCCSCC) operation.  This operation simplifies the wage withholding process, allowing employers to send one check to one address for North Carolina support payments.

Employers can also submit wage withholding payments by Electronic Funds Transfer/Electronic Data Interchange (EFT/EDI).  This easy and efficient method of remitting child support payments offers an alternative to preparing checks and remittance documents.  If you are interested, go to the EFT/EDI web page.

Income Withholding

Important information that employers need to know about income withholding:

NC Child Support Centralized Collections
PO Box 900012,
Raleigh, N.C. 27675

Tools for Employers

Employers can call the NCCSCC Customer Service Center for Employers at 1-877-280-EMPL (3675).  This unit is staffed on business days between 7:00 AM and 6:00 PM.

Or e-mail us.

Or write us at:

North Carolina Child Support Services
PO Box 20800
Raleigh, NC 27619-0800


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We strive to keep this information as accurate as possible. If information on this page needs to be updated, please Email us.

 

Page Modified 08/27/2014

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