NC Child Support Centralized Collections (NCCSCC)
The following links are available:
General
Information
The NCCSCC operation collects and processes
all child support payments in North Carolina at one central location.
N.C. has contracted a private vendor to operate the NCCSCC operation.
- Federal regulation 42 U.S.C. 654B
and North Carolina General Statute 110-139(f) mandated the implementation
of the NCCSCC operation.
- The N.C. Department of Health and
Human Services (DHHS) notified all parents who were required to
pay child support about the change in the payment process.
- All new support orders specify that
payments be made to the NCCSCC operation.
- If an individual owes child support
in more than one case, payments are automatically prorated among
those cases.
- In situations where the trial court
sets a purge condition for an obligor to pay child support by
a certain date, the obligor must make the payment to the Clerk
of Superior Court in person and indicate where and how the payment
should be applied. Clerks of Court then send these payments to
NCCSCC.
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Payment
Addresses
The payment address that is designated
in all orders must be changed to one of four Post Office Box locations:
For individuals who pay
their child support directly:
NC Child Support Centralized Collections
PO Box 900006
Raleigh, N.C. 27675-9006
For employers:
NC Child Support Centralized Collections
PO Box 900012
Raleigh, N.C. 27675-9012
For the military:
NC Child Support Centralized Collections
PO Box 900015
Raleigh, N.C. 27675-9015
For all others (out-of-state
payors, liens, bonds, etc.):
NC Child Support Centralized Collections
PO Box 900020
Raleigh, N.C. 27675-9020
If you still have questions, call toll-free:
1-800-992-9457. (In the Martin County area, call 252-789-5225.
In the Raleigh area, call 919-881-2346.) Individuals who are hearing
impaired can call, too. This unit is staffed on business days between
7:30 AM and 7:30 PM.
Or
e-mail
us.
Or write us at:
North Carolina Child Support Enforcement
PO Box 20800
Raleigh, NC027619-0800
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NCCSCC
Information for Obligors/Noncustodial Parents
To pay your child support:
1. Make your check or money order payable
to: NC Child Support.
2. Include your check or money order
with your payment coupon in the provided self-addressed envelope.
If you have not yet received your coupons by mail, you must still
make your payment.
Include your social security number,
MPI number, docket number, name, and address on a blank sheet
of paper with your payment or fill out a blank coupon.
These coupons are in Adobe Acrobat format. If you don't have the
Adobe Acrobat Reader, download it for free. If you do not
know these important numbers, contact the local Child Support
Agent or Clerk of Court handling your case.
3. Mail the envelope to:
NC Child Support Centralized Collections
P.O. Box 900006
Raleigh, NC 27675-9006
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NCCSCC
Information for Employers
Federal and state laws require that
all child support payments be processed at one central location.
For North Carolina, this location is the N.C. Child Support Centralized
Collections (NCCSCC) operation. This operation simplifies the wage
withholding process, allowing employers to send one check to one
address for North Carolina support payments.
NCCSCC also handles payments from employers
that are made by Electronic Funds Transfer/Electronic Data Interchange
(EFT/EDI). This easy and efficient method of remitting child support
payments offers an alternative to preparing checks and remittance
documents. If you are interested, go to the
EFT/EDI web page.
Income Withholding
Important information that employers
need to know about income withholding:
· Child support payments must
be made payable to: NC Child Support.
· Payments must be mailed to:
NC Child Support Centralized
Collections
PO Box
900012
Raleigh,
N.C. 27675-9012
· Checks that are unacceptable
for deposit (such as, an unacceptable payee name on the payment
document) are returned to the sender.
- Support payments must include the
obligor's docket number and MPI number.
- The telephone number of the contact
person for the employer must accompany payments.
- Employers who fail to submit payments
in a timely manner are subject to enforcement action for noncompliance.
- Employers who submit checks that
are returned for insufficient funds lose their check writing privileges
and could face enforcement action.
Tools for Employers
Employers can call NCCSCC Customer
Service Center for employers at 1-877-280-EMPL (3675).
This unit is staffed on business days between 7:00 AM and
7:00 PM.
Or
e-mail
us.
Or write us at:
North Carolina Child Support Enforcement
PO Box 20800
Raleigh, NC 27619-0800
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