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Child Suppot Enforcement

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Information for Noncustodial Parents (NCP)

The following services are available:

  • eChild Support - Access the eChild Support web site, where CSE participants can register and access information about their cases.
  • To obtain information about your child support case, the Child Support Customer Service line can help.
    Call toll-free: 1-800-992-9457. (In the Martin County area, call 252-789-5225.) Additional information is available through the eChild Support web site or the Child Support Handbook. Or e-mail us.
  • CSE Services - Access more information about the services offered by CSE.
  • CSE Worksheets/Guidelines - Access the worksheets and guidelines that CSE uses to calculate child support obligations.
  • NC Statutes Related to Child Support - Access the state statutes.
  • Centralized Collections Operation (NCCSCC) - Federal and state laws require that all child support payments be processed at one central location. NCPs and/or their employers can send child support payments to the NCCSCC, which processes and sends these payments to the appropriate clients/payees.
  • Application for CSE Services - Access a copy of this application on-line.
  • Automatic Bank Drafts (EFT) - NCPs who are not under income withholding can have their child support payments automatically drafted from their checking or savings accounts. This offers an easy and efficient alternative to sending a check or money order as payment.
  • How to Get Help (Noncustodial Parents) - Access FAQs (frequently asked questions) and other information.

 

Role & Responsibilities of the Noncustodial Parent (NCP)

NCPs (the parent who is being asked to pay child support) are responsible for:

  • Responding to all requests for information and appointments. Failure to acknowledge a request could lead to court action.
  • Notifying the CSE agency of any changes in status, such as name, address, employment, custody of their child(ren).
  • Asking questions when they need information. The CSE staff provides any information they can to help NCPs through the process.
  • Knowing their rights. The CSE agency cannot provide NCPs with an attorney, but NCPs have the right to seek legal counsel.

 

 

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