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Child Care

Is there assistance available to help pay for child care and am I eligible?
How do I find quality child care services available in my neighborhood?

Question: Is there assistance available to help pay for child care and am I eligible?
Answer: The subsidized child care program helps families pay for child care. Families can apply at their county DSS or the agency designated by DSS and are free to choose their own child care arrangement. The amount the state pays for each child depends on family situation, income, the cost of the child care provided, and the type of public funds from which the payment is made.
Low income parents may receive child care assistance for one or more of the following reasons:

  • Parents are working or are looking for work
  • Parents are in school or in a job training program
  • The child is receiving child protective services
  • The child needs care to support child welfare services or because the family is experiencing a crisis; or
  • The child has developmental needs

  • To find out more details, please visit the NC DCD web site or contact your local county Department of Social Services. You may also call the call the NC Division of Child Development's Customer Service Line at 1-800-859-0829 to find your local child care resource and referral agency.

    Question: How do I find quality child care services available in my neighborhood?
    Answer: NC Division of Child Development issues licenses using a star rating to distinguish among child care centers and homes. The centers and homes that receive a 2-5 star rating meet higher than minimum standards. To find the ratings of child care programs in your area, please visit the NC DCD web site, contact your local county Department of Social Services, or your local child care resource and referral agency. To find your local child care resource and referral agency, please call the NC Division of Child Development's Customer Service Line at 1-800-859-0829.

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