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Local County Directory

Mecklenburg County Department of Social Services
Wallace H. Kuralt Centre, 301 Billingsley Rd. Charlotte, NC 28211
Youth and Family Services 5800 Executive Center Drive, 4th Floor, Charlotte NC
P.O. Box 220999, Charlotte, NC 28222
Website: http://charmeck.org/mecklenburg/county/dss/Pages/Default.aspx
State Courier#:05-14-12
(704) 336-3000 / Fax: (704) 353-1325
Emergency Phone: (704) 336-2273
County Population: 805,000

Key staff contacts | County DSS Board | Board of Commissioners
NC Legislative Delegation: House | NC Legislative Delegation: Senate

Key staff contacts

Director:
Peggy Eagan / (704) 336-3000 / PeggyA.Eagan@mecklenburgcountync.gov

Administrative:
(704) 336-3000 or http://charmeck.org/mecklenburg/county/dss/Pages/OnlineRequests.aspx

Out of County Case Closure Requests: 
(704) 336-3000 or http://charmeck.org/mecklenburg/county/dss/Pages/OnlineRequests.aspx

DDS Record Requests
(704) 336-3000 or http://charmeck.org/mecklenburg/county/dss/Pages/OnlineRequests.aspx

Complaints:
http://charmeck.org/mecklenburg/county/dss/Pages/ReportaComplaint.aspx

Customer Requests:
http://charmeck.org/mecklenburg/county/dss/Pages/Default.aspx

Community Resources Division Director:
Darrell Cunningham / (704) 336-3286 / Darrell.Cunningham@MecklenburgCountyNC.gov

Related Programs: (Community Social Work, Partnership Services, Resource Specialists LIEAP)

Economic Services Division:
Division Director:
Rodney Adams
Rodney Adams / (704) 353-1594 / Rodney.Adams@MecklenburgCountyNC.gov

Related Programs: (F&C Medicaid, NC Health Choice, Adult Medicaid & Food and Nutrition Services, Work First, Fraud)
Fax: (704) 353-1325

Customer Connection Call Center:
(704) 336-3000

Program Integrity / Fraud:
(704) 353-0400

New Applications:
Meg Downs / (704) 353- 1422
Renee Cole / (704) 432-1977
Teronica McLean / (704) 353-0661

Active Cases:
General Information: Carolyn Rogers / (704) 353-1456

Food & Nutrition Services:
Charlotte Guthrie / (704) 353-1470

Medicaid/NC Health Choice:
Cathy Bell / (704) 432-3501

Work First:
Susie Parrott / (704)-353-1628
Angela McDuffie / (704) 353-1588
Lucille Joe / (704)-353-1680

Services for Adults Division:
Division Director:

Mike Taylor / (704) 336-3087 / MichaelA.Taylor@mecklenburgcountync.gov

Related Programs: (Adult Social Work Services, Senior Nutrition, Medicaid Transportation, In Home Aide, Caregiver Support, Just1Call)

Adult Protective Services Referrals & Info:
(704) 336-3000, (704) 432-1111, or 1-877-889-0323

Youth & Family Services Division:
Related Programs: Intake, After Hours

Child Protective Services Intake Referrals & Info: (Report Abuse, Neglect and Dependency)
(704) 336-2273 / Fax (704) 336-5940

Division Director:
Charles Bradley / (704) 432-2686 / Charles.Bradley@mecklenburgcountync.gov

Related Programs: (Investigations, Child Protective Services, Family Intervention, Permanency Planning, Foster Care, Adoption, Interstate)

Cross County/State Issues:
Christine Howell / (704) 353-0065

Home Studies/Assists from other counties: 
Betty Hooper / (980) 314-7118 or Stacey Strickland / (980) 314-7124 / Fax (704) 336-5940

Foster Parent Training: (704) 336-KIDS (5437)

Adoption Recruitment: 
Tammera Nelson / (704) 336-4972

Adoption Letters:
Denise Syles-Ballard / (704) 336-6067

Community Complaints:
(704) 336-2297

NOTE: YFS Location is 720 East 4th Street, Charlotte, NC 28202 / Fax (704) 336-7429

Media Relations Coordinator:
Andy Fair / (704) 432-0021 / Andrew.Fair@mecklenburgcountync.gov

Child Support Enforcement (County office, not local DSS office):
Joan Kennedy / 800-992-9457 / 5800 Executive Center Drive, Charlotte, NC 28212

County DSS Board/Board of Commissioners:
Pat Cotham, Chair
Kim M. Ratliff, Vice-Chair At-Large
Matthew Ridenhour
Vilma D. Leake
Dumont Clarke
George Dunlap
Bill James
Trevor Fuller
Karen Bentley

NC Legislative Delegation: House
Rob Bryan (District 88)
Charles Jeter (District 92)
Thom Tillis (District 98)
Rodney W. Moore (District 99)
Tricia Ann Cotham (District 100)
Beverly M. Earle (District 101)
Becky Carney (District 102)
William Brawley (District 103)
Ruth Samuelson (District 104)
Jacqueline Michelle Schaffer (District 105)
Carla D. Cunningham (District 106)
Kelly M. Alexander, Jr. (District 107)

NC Legislative Delegation: Senate
Daniel G. Clodfelter (District 37)
Joel D. M. Ford (District 38)
Bob Rucho (District 39)
Malcolm Graham (District 40)
Jeff Tarte (District 41)

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Page Modified 07/10/2014

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