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Information Support

The Information Support Unit of the Performance Management Section is responsible for enhancements and maintenance of the information systems that support the Division’s programs.  These systems include both mainframe and web-based applications, including:

This unit assists with the development of requirements for the various information systems to reflect changes in policy occurring either at the State or Federal levels.  The staff serves as the Customer Support/Help Desk for all 100 county departments of social services employees who use the systems to administer the programs managed by the Division.  Staff in this unit also perform user acceptance testing for all changes in the information systems that affect benefits, functionality, or report results.

Main Contact Information:  919-733-8938

 

 

We strive to keep this information as accurate as possible. If information on this page needs to be updated, please Email us.

 

Page Modified 10/15/2012

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