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REQUESTS FOR INFORMATION

To request information from the North Carolina Division of Social Services, please refer to the following:

Assistance Verifications for Out of State Agencies
If you are requesting out-of-state verification of assistance, please do not send confidential information via email. You may obtain verification by calling 919-733-9370 or faxing a request to 919-715-5457. The request should be on agency letterhead and must include:

  • Name
  • Date of Birth
  • Social Security Number
  • Programs included in request
  • Your agency's contact information

Responsible Individuals Requests
If you are requesting information in response to an individual’s application to become a foster or adoptive parent (Adam Walsh), or you are considering an individual for employment in a childcare setting please submit the DSS-5268.   Once completed please mail this form, with original signatures to:

           North Carolina Division of Social Services Regulatory and Licensing Services
           Attn: RIL
           952 Old U.S. 70 Highway
           Black Mountain, North Carolina 28711
Once completed your request will be mailed to you.

Child Protective Services Requests
If you are requesting information in response to an open case involving Child Protective Services, please submit DSS-5277.  You may submit this request by fax to (919) 715-6714 or by mail to:

           North Carolina Division of Social Services
           Attn:FSCWS - Central Registry           
           325 N. Salisbury Street
           2408 Mail Service Center
           Raleigh, NC 27699-2408
The requested information will be returned as requested.

CPS Alerts
To request a CPS Alert to be posted in North Carolina please submit your information via email to: cpsalerts@lists.ncmail.net or by fax to (919) 715-6714.  You may also mail your request to

           North Carolina Division of Social Services
           FSCWS-CPS Alerts
           325 N. Salisbury Street
           2408 Mail Service Center
           Raleigh, NC 27699-2408

Non-Identifying Adoption Information
To request non-identifying information regarding a North Carolina adoption, contact the local adoption agency.  In the event that the local adoption agency is unknown, a request may be submitted for the name of the local adoption agency at which time the local adoption agency should be contacted for the requested information.   Non-identifying information will only be provided to adoption agencies not the public.  Please note North Carolina does not have information available for years prior to 1936.The written request should be submitted to:

            North Carolina Division of Social Services
            Attn: Adoption Review and Indexing Team
            325 N. Salisbury St.
            2411 Mail Service Center,
            Raleigh, North Carolina 27699-2411

You may direct other questions regarding this process to (919) 733-3801.   The request should include:

  • Birth parents' names, if known
  • Child's birth name, if known
  • Child's adoptive name, if known
  • Child's date of birth
  • Adoptive parents' names, if known
  • County finalized, if known
  • Daytime telephone number
  • Picture ID