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Banding Guide

Procedural Guide for HR Managers and Analysts

Last Update: 8-29-2006

Performance Management Activities

Pay Dispute Review Process

When employees want to dispute a pay decision, HR analysts review dispute review form for validity, forward valid claims to the manager, and consult with the manager as necssary through the process.
Step Activity Forms Policy

1

Review Pay Dispute Form.

Career Banding Pay Dispute Review Form:
Word
or PDF

Salary Administration Policy

  • An employee who wants to dispute a pay decision in the career banding system must complete the Pay Dispute Review Form and submit it to HR.
  • Review the form to make sure it meets the criteria outlined in the Career Banding Salary Administration Policy under the Pay Dispute Review Process section (excerpts below).

2

Review Complaint for Validity.   Salary Administration Policy
Review the form to make sure the complaint:
  • was received within 15 calendar days following written notification of the salary decision and
  • meets the criteria outlined in the Career Banding Salary Administration Policy under the Pay Dispute Review Process section (excerpt follows):
  • The complaint must be related to a promotion, reassignment, demotion or career progression adjustment and must involve at least one of the following allegations:
    • The amount of the raise is less than the appropriate amount as determined through pay factors.
    • No pay raise has been granted when application of pay factors would support a pay raise and funds are available.
    • Competencies have been inappropriately evaluated.
  • Employees who did not receive a pay raise solely because of limited funding may not dispute the decision unless they allege that DHHS did not adhere to its plan for distribution of available limited funding in career banding salary decisions.
  • No other dispute issues will be considered under this policy.

3

Forward Valid Complaint to Manager.    
If the complaint is valid following the review completed in step 2, promptly forward the complaint to the manager of the person who made the salary decision.

If necessary, review the following steps to be taken by this manager/supervisor (per the following policy excerpt):

  • Review the complaint giving the employee and the person who made the salary decision an opportunity to informally present information in support of their positions. The manager/supervisor reviewing the complaint may choose to meet with both parties (together or separately), discuss the issues by phone, or review written documentation.
  • Make a final decision in writing to the employee with a copy to the person who made the salary decision no later than 60 calendar days following the receipt of the complaint.

The employee cannot appeal the final decision made by the reviewing manager/supervisor.

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