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ERS Frequently Asked Questions

  1. Is this a "lay off"?
  2. If I accept an offer at Central Regional Hospital, can I change my mind later?
  3. What services will be provided to help employees?
  4. Who is eligible for the Employment and Referral Services?
  5. Will you find me another job?
  6. Am I eligible for unemployment benefits?
  7. Will I have to sign out for leave to participate in the program?
  8. Is this process private and confidential?
  9. How long will the program be in effect?


  1.  Is this a "lay off"?

    Since positions are available at Central Regional Hospital (CRH), this is not considered a layoff or “reduction in force” (RIF).

  2. If I accept an offer at Central Regional Hospital, can I change my mind later?

    Yes.

  3. What services will be provided to help employees?
  4. The Employment & Referral Services program will include the following:

    • Orientation
    • One on One Intake
    • Job Search Workshops
    • Employment Referral
  5. Who is eligible for the Employment and Referral Services?

    Any employee who may be displaced as a result of the closings of Dorothea Dix and John Umstead Hospitals. The main focus will be on persons who have initially stated that they do not want to go to Central Regional Hospital and/or who have not gotten an offer letter to work at CRH.

  6. Will you find me another job?

    Employees who are interested in employment assistance will be helped with their job search. Tools will be provided such as a resource center, workshops and counseling. Human Resources staff will help by providing job search skills and offering workshops to help in your job search.

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  7. Am I eligible for unemployment benefits?

    You may contact the NC Employment Security Commission (ESC) for information at: http://www.ncesc.com/individual/UI/UIMain.asp or

  8. Claims esc.ui.customerservice@ncmail.net
    Phone: 919-707-1290
    Remote Services Center
    (Internet Customers Only)

    Phone (NC residents, Internet only)
    (Out-of-state residents, Internet only)
    Fax (NC residents, Internet only)
    (Out-of-state residents, Internet only)

    esc.ui.net@ncmail.net


    1-866-278-3822
    1-888-927-8939
    919-715-8502
    919-733-1371


  9. Will I have to sign out for leave to participate in the program

    No. “Work time” may be used to attend orientation, one-on-one intake and to use the resource center. A reasonable amount of time away from your workstation will be acceptable. You must always get prior approval from your immediate supervisor to attend any workshops [when on duty] offered by Human Resources.


  10. Is this process private and confidential?
  11. Yes, any information provided to the Human Resources representatives (“volunteers”) will be treated with the utmost confidence and respect.

  12. How long will the program be in effect?

    Services will be provided until all patients and staff have transitioned out of DDH & JUH.

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Last Modified: May 29, 2008