DHHS Workplace Harassment Training
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Course Information / Lesson 1 - Basics / Lesson 2 - Steps / Lesson 3 - Prevention / Lesson 4 - Safety / Course Evaluation / Certificate of Completion / References
Course Information
Course Information

Course Description and Information -- includes objectives, who is required to take the class, how to start and stop, time estimates for the lessons

Help! -- how to handle problems with navigating through the class

"Chart Your Progress" form -- with instructions on how to complete, save, and submit the form to verify completion of the class

Questions / Ask an Expert -- DHHS e-mail and phone numbers for questions on the policy and procedures

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Lesson 1
Lesson 1: Basics
Time Estimate - 2 hours

Intro: Why do I Need to Know About This?

  • Introduction
  • Additional Introductory Information for Managers
  • Section A: Defining General Workplace Harassment

  • Overview Chart
  • Example of Liang with Accent
  • Defining Harassment
  • Protected Classes
  • Example of Jerry with Long Hair
  • Example of Jerome with Ethnic Cap
  • Example of Cindy in Wheelchair
  • Review of Definition
  • Section A Word Puzzles
  • Section B: Defining Hostile Work Environment and Sexual Harassment

  • Overview Chart Review
  • Defining Harassment: Hostile Work Environment
  • Case Examples: Cindy and Jerome
  • Sexual Harassment Definition and Case Examples
  • More Examples and Articles on Sexual Harassment
  • Reasonable Woman Standard
  • "Quid Pro Quo" Sexual Harassment
  • Chart Your Progress Form (Word document)
  • Section B Word Puzzles
  • Wrap-Up: What Does Respect Have to Do With It?

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    Lesson 2
    Lesson 2: Steps to Take if Harassed or Accused
    Time Estimate - 1 hour

    Section A: Intro: Do You Know What to Do?

  • General Issues
  • Section B: Steps to Take if Harassed

  • Illegal Retaliation
  • Overview of Steps
  • Step 1: Collect and preserve evidence.
  • Step 2: Discuss the matter with the harasser.
  • Step 3: Discuss with your supervisor or a Human Resources representative.
  • Step 4: File a departmental grievance.
  • Step 5: File a complaint with the Equal Employment Opportunity Commission (EEOC). (optional step)
  • Section C: Steps to Take if Accused

  • What If You Are Accused?
  • Chart Your Progress Form (Word document)
  • Lesson 2 Word Puzzles

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  • Lesson 3
    Lesson 3: Prevention
    Time Estimate - 40 minutes

    Intro: Can Harassment Be Prevented

  • James Groping Marie Case Example
  • Section B: Prevention by Employees

  • Apologies Go a Long Way
  • Example of James Insulting Ursula
  • "It Was Just a Joke" is Not an Excuse
  • Support Coworkers Who Are Victims of Harassment
  • A Positive Attitude
  • Respect Rather Than the Law Works to Prevent Harassment
  • Challenge Harassing Behavior as a Witness
  • Avoid Unwanted Touching
  • Review of All Tips
  • Chart Your Progress Form (Word document)
  • Section B Break -- Translation Web Site
  • Section C: Prevention by Supervisors

  • Overview of Tips for Supervisors
  • "Be Fair and Consistent With Employees" Activity
  • Establish a "No Tolerance" Policy
  • Make Sure All Employees Have a Copy of the Policy and Understand It
  • Make it Easy for Employees to Register a Complaint
  • Chart Your Progress Form (Word document)
  • Section B Break -- Translation Web Site
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    Lesson 4
    Lesson 4: Violence and Safety Issues
    Time Estimate - 15 minutes

    Intro: What to Do if Harassment Turns to Violence

  • Disruptive Behavior Case Example
  • "Harassment or Violence?" Activity
  • Screaming Employees Case Study
  • Who Should You Call?
  • Where to Get More Information
  • Chart Your Progress Form (Word document)
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    Evaluation
    Evaluation
    Time Estimate: 5 minutes
  • Course Evaluation Form
  • Certificate (Word Doc)
    Certificate of Completion

  • Certificate of Completion (Word Document)
  • Certificate of Completion (PDF Document)
  • References
    References

    If any of the "PDF" links below don't work or the files don't display correctly, you will need to download or upgrade to a newer version of the free Adobe Acrobat Reader for these PDF files.

    Reference Page (contains the following information)

  • Workplace Harassment Policy PDF file from State Personnel Manual
  • Definitions [Word] [PDF]
  • EEOC Fact Sheet [Word] [PDF]
    Equal Employment Opportunity Guidelines on Workplace Harassment
  • Senate Bill 78 [Word] [PDF]
    Establishing Workplace Harassment Grievance Jurisdiction for the Office of Administrative Hearings and the State Personnel Commission
  • EEO Laws Summary [Word] [PDF]
  • DHHS Directive #33 [Word] [PDF]
    Grievance Procedure (Note: This is an "information only" copy. It does not have the Secretary's signature affixed and does not constitute a legal document.)
  • Common Questions and Answers on General Workplace Harassment [Word] [PDF]
    DHHS Paper Prepared by Employee Relations Staff
  • Sexual Harassment Guidelines [Word] [PDF]
    DHHS Paper Prepared by Employee Relations Staff (Includes Question and Answer Section)
  • Recommended Videos
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    Table of Contents
    Contents
    Help
    Help
    Ask an Expert
    Questions
    Exit
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