How to Take the Class Online
What should I do to prepare for taking the online class?
If you have not used the Internet much, get someone to show you the basics to get you started. If you've gotten here online, you're on your way!
Get someone to show you how to use your browser's "back" button, and
what happens when you click on links to other pages. If you get lost, ask for help, or click on our "help" link at the top of every page or our "help" button at the bottom of
each page.
Make sure that you set aside some uninterrupted time to do the class. Schedule it on your work calendar with a goal of completing the entire course by a certain date that you work out with your supervisor.
In one of the sections that follow, you'll find an estimated times chart for all of the lessons. The entire course takes about 4 hours to complete.
If you are planning to do the class in your regular office or workplace, you may be interrupted repeatedly. You might try posting this
"Do Not Disturb" sign. (If you take a look at the sign, you might want to go ahead and print it out. Then use your browser's "back" button to return here.) If the sign doesn't work, talk to your supervisor, and
you might be able to use another computer where you might be interrupted less often.
Try to take the class on a computer in the office or use one with a cable connection rather than using a home computer with a slow "dial-up" connection. The course contains a lot of outside links, so the waiting time could get frustrating on a slow connection!
If you have to use a slow computer, you do have the
option to turn off the graphics which should speed things up. To turn off the graphics, follow these directions:
- In Netscape, go to "Edit" then "Preferences" then "Advanced." There,
take the check mark out of the box next to "Automatically load images."
Then when each page loads, it should load faster with just text and you
can click once on the Image button in the toolbar if you want to see the
images.
- In Internet Explorer, go to "Tools" "Internet Options" and then click on the
"Advanced" tab. Under Multimedia, clear the "Show Pictures" and "Play
Animations" boxes. Then when each page loads, it should load faster with
just text and you can still display an individual picture or animation
on a Web page by right-clicking its icon, and then clicking Show
Picture.
The class also contains some end-of-lesson "take-a-break" word puzzle activities that need to run on a "java-enabled" browser to work properly. All newer browsers run the "java" coding without a problem. If you have the Department's standard browser, Netscape 4.5 (or higher), or the Internet Explorer 5.5
(or higher), all activities should work well.
If you have an older Netscape or Internet Explorer browser, one or more of the activities may not work.
You can ask your office computer expert to help you adjust your browser to run "java" if possible, or
upgrade your browser to the latest version. If that is not possible for some reason, you will still be able to go through all of the course screens necessary to learn the materials.
And you can try each one of the break activities, since some may work on older browsers.
For more advice on being a successful e-learner, you may want to read this short article: How to be an E-Learner. (Use your browser's "back" button to return to this screen after you finish reading the article.)
This article is sponsored by Performance Learning Systems.
How do I get credit for the course?
Talk to your supervisor about how you will verify your course completion. The course includes a "Chart Your Progress" form (a Word document) that you can complete after each lesson and then turn in the completed form
to your supervisor. Since this class is required
for employees who have not had the classroom version, it is important that you complete the course and turn in the Chart Your Progress form to "get credit." You will be prompted to access the form at the end of each
lesson and the form has instructions for you and your supervisor. Your supervisor may want you to e-mail the form as an attachment, print it out and mail or hand it in, turn in each segment as completed, or make some other arrangements to
use or turn in the form. Your supervisor will then turn in the form to your division or institution training staff to track completion.
If you need Continuing Education Units (CEU's) for this course, you may receive 0.4 hours credit. In addition to the Chart Your Progress form, you may also print out a Certificate of Completion (Word / PDF) that includes the 0.4 CEU notation. You may access the Certificate from the Evaluation page that you will complete
at the end of the course.
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Will I be able to take this course online if I am using a screen reader or other assistive technologies?
Yes. We have created many "text only" pages that your screen reader or other device should be able to interpret successfully. As you move through the course screens,
just use the "Text Version Forward" links rather than the forward arrows to move through the course. If you have any trouble using this method, please let us know
by e-mailing us at "DHHS.HR.division@ncmail.net".
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How do I start?
First of all, be sure to bookmark (save) the Course Home Page. You may need to get back to it sometime, so bookmark it as soon as you get to it (see instructions for bookmarking below).
To start the first lesson after reading through this reference and the introductory remarks on the
home page, click on the Lesson 1 puzzle piece (illustrated above)
near the top of the left menu on the start page.
Note the size of the print on your screen, also, as you start the class. Look at how it appears here, for example. If you have a small monitor and very large print, you may
want to make the print smaller so that more text will fit on the screen. You can adjust the size to your comfort level. (Each class screen is much shorter than this reference screen, but
this would be a good guide to check your text size for comfortable screen reading.)
To adjust the text size in Navigator, click on the "View" menu item at the top of the screen, and then click on "decrease font" or "increase font" once or twice, until it gets to a comfortable size for reading on screen.
To adjust the text size in Internet Explorer, click on the "View" menu item at the top of the screen, and then click on one or more of the smaller or larger sizes until it gets to a comfortable size for reading on screen.
Depending on the browser version you have, the steps may vary slightly from the description above. If you have trouble, ask someone in your office to help!
In one of the later lessons, you'll find some "animated" (moving) images that we included on some pages for variety. Although you won't have to do a lot of reading on these screens, you can stop the animation if you find it distracting.
In both Netscape and Internet Explorer, just click on the "Stop" button at the top of your window to stop the animation.
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How do I continue with the lessons and get around?
You will use a "drop down" menu list or a forward arrow to go through the screens in the course.
On the first page of most lessons, you will make a choice from a "drop-down menu" (as illustrated below).
To use a "drop-down menu," click on the arrow to see the other choices, click on your choice, and then click on the "Go" button.
You may try it on the example below, but the choices will not go anywhere now. In the real class, the choices
will take you to the sections listed.
Throughout the rest of
each lesson, you will click on the forward arrow (illustrated below)
to proceed through the class.
To use the arrow, just click on it to move to the next page.
(The arrow is not active in this illustration, so you won't go anywhere if you click on it here.)
To go back a page, click on the "Back" arrow as illustrated below (not active here).
You will also notice that all content pages of the lessons are numbered at the top, i.e., "Page 3 of 10" or "Page 5 of 12."
So, if you need to stop soon, the numbering will give you an idea of how much further you'll need
to go to finish a lesson. If you have only a few screens left to complete a lesson, for example, you could possibly finish the lesson rather than stop before finishing a topic.
You will find a number of other buttons and links on each screen as you go through the course.
Near the bottom of each screen, you'll find four buttons and some links. The buttons are illustrated below and
should be self-explanatory since they always have the labels you see below.
If you'd like to try these buttons, go ahead. Just use your browser's "back" button to return here after trying each. If you
try the "exit" button, be sure to close out the "pop-up" reminder box that will appear by clicking on the "x" in the upper right corner of the pop-up box.
To stop the class, click on the "Exit" link at the top right corner of every screen or on the exit button near the bottom of each page (illustrated above). In most cases, when you click on exit, you will see a
small "pop-up" screen that reminds you to bookmark (save) your place in the course so you can resume from the same screen the next time you
get back to the course.
You will also notice that all content pages of the lessons are numbered at the top, i.e., "Page 3 of 10" or "Page 5 of 12."
So, if you need to stop soon, the numbering will give you an idea of how much further you'll need
to go to finish a lesson. If you have only a few screens left to complete a lesson, for example, you could possibly finish the lesson before bookmarking your place rather than stopping before finishing a topic.
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How do I bookmark or save a page?
To bookmark (save) a page on Netscape, go to the top of your browser screen and click on the "Bookmarks" button. Then select the option "Add Bookmark."
The next time you get back on this computer to continue with the class, click on the "Bookmarks" button, scroll down to the bookmark with text such as
"DHHS: Workplace Harassment > Lesson 1: Basics" and click on it. This will take you directly to the screen that you bookmarked earlier, so that you can continue with the class from
where you stopped.
Note: If more than one person is using the same computer to take the course, each person could add their names to the bookmark text so they can each find their particular bookmarks. In Netscape,
save your page as described above. Then click on "Bookmarks" again and select "Edit Bookmarks." A second window will pop up, showing a file list of all bookmarks. Select the bookmark that you added (should be the last
one in the list), and then click on "Edit" and select "Properties." You can then type over the name or add to the name to identify it as yours. Then click on "okay." You might leave the title and just add your name and date, for example:
"Debbie's 4-18 DHHS: Workplace Harassment > Lesson 1: Basics." This way, each person using the computer can go in and easily find their latest bookmarks.
To bookmark (save) a page on Internet Explorer, go to the top of your browser screen and click on the "Favorites" button. Then select the option "Add."
The next time you get back on this computer to continue with the class, click on the "Favorites" button, go down to the listing with text such as
"DHHS: Workplace Harassment > Lesson 1: Basics" and click on it. This will take you directly to the screen that you added to the Favorites earlier,
so that you can continue with the class from
where you stopped.
Note: If more than one person is using the same computer to take the course, each person could add their names to the bookmark text so they can each find their particular bookmarks. In Explorer,
save your page as described above, but when the "Favorites" window pops up, type over the name or add to the name to identify it as yours. Then click on "okay." You might leave the title and just add your name and date, for example:
"Debbie's 4-18 DHHS: Workplace Harassment > Lesson 1: Basics." This way, each person using the computer can go in and easily find their latest bookmarks.
Depending on the browser version you have, the steps may vary slightly from the description above. If you have trouble, ask someone in your office to help!
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What if I forget to bookmark or save a page?
To find the page where you stopped, go to the Course Home Page and click on the "Table of Contents" link at the top of the screen.
Then look through the contents listing and try to find the section you were in by the descriptions listed. Not every page is
listed, so the Table of Contents links may just get you close to where you stopped, but it's better than starting all over!
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What if I have questions about the materials?
You can click on a "Questions" button at the bottom of any screen. This will take you to some instructions and a contact link to find phone numbers and e-mail addresses for your local Human Resource
experts on the subject. Click on this Questions link now if you'd like to see what you'll find. (Use your browser's "back" button to return here.)
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Will I be tested on the course materials?
Since our original classroom sessions had no formal "final exam" to pass the course, this online class does not include a "final exam."
Since we cannot "take attendance" electronically with a department-wide system, however, we have decided to use a "Chart Your Progress" form to at least "verify attendance" online.
On the form, you will answer some questions after completing each lesson that should be a good indicator that you read and understood the materials. Do not panic! The questions are
not difficult and you should have no problem answering them if you have completed the lessons. The form contains instructions for your supervisor on how to handle any incorrect answers.
The most extreme action (if you missed all of the questions and your supervisor could not help you understand) would be
repeating the course. And this is very unlikely!
To help you check your own understanding as you go through the lessons, there are numerous questions and case scenarios where you will put in an answer and get immediate online feedback on your answers.
And if you have questions, you can ask your supervisor or use the "help" links and buttons to find contact people to call or e-mail with questions.