Course Description
This course is designed to help you deal with the "Bad Apples" you encounter
on a daily basis. A 20-minute video introduces you to difficult attitudes and
will walk you through a process to help you deal with your "Bad Apples."
Course Objectives
- Recognize and describe the characteristics of a bad attitude.
- Understand how negative attitudes affect relationships and performance.
- Use a five-step process for dealing with difficult people.
- Develop potential solutions for resolving problems with others.
Intended Audience
All employees / supervisors
Instructor:
Staff Development and Human Resource instructors
Dates/Time/Location:
More sessions will be scheduled as needed.
To Register:
Contact your Training
Coordinator.
Flyer:
You may want to print a flyer with the basic course information and date:
Flyer.
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