Course Description

This three-hour training session covers the basics of the Employee Assistance Program and dealing with personal, medical and substance abuse concerns of staff.

General Course Objectives

During this training, participants will:

• Gain a working knowledge of the Employee Assistance Program.
• Learn how to deal with personal/medical and substance abuse concerns in the workplace.
• Become familiar with a five-step process to complement sound management decisions when dealing with a troubled employee:
  1. Recognition
  2. Documentation
  3. Confrontation
  4. Referral
  5. Reintegration

Intended Audience:
Open to all frontline supervisors and new managers.

Instructor(s):
EAP consultant responsible for the agency.

Date(s) Offered:
Contact the EAP coordinator in your local Human Resource office.

To Register:
Contact the EAP coordinator in your local Human Resource office.