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NC Department of Health and Human Services
Division of Human Resources

Communicating with Impact

HR Classes Offered to DHHS Employees

This course covers the basic principles of effective communication and provides a powerful set of interaction and communication skills.

General Course Objectives

Participants attending this course will learn to:

  • Recognize the impact they can have on their success and the success of others by enhancing interpersonal relationship in the workplace.
  • Relate to co-workers and customers in a way that meets their personal needs and the practical needs of accomplishing objectives.
  • Use interaction process skills that enable them to conduct successful discussions that achieve results.
  • Provide specific, meaningful feedback that helps others improve their performance and increase productivity.

Intended Audience:



Staff Development and Human Resources Facilitators

To Register:

Contact your division Training Coordinator or register online.


January 25, 2013
March 8, 2013
May 9, 2013 Room 131 in the Wright Building (Cancelled)
October 1, 2013 (Cancelled)

Location/Time Offered:

8:30am to 12:30pm
Royster Building, Room 116, Dix Hospital Campus, Raleigh

Please, use the front door and have your state name badge/picture ID as you check in with the receptionist at the front desk.