Toolkit Overview
In the North Carolina Department of Health and Human Services, employees are the critical workforce resource. Managing that resource effectively is essential to realizing the goals and outcomes of any team. With some employee classes having high turnover rates and the potential for retirements of 20-30%, the competition for talent is at its highest in many years. Managers and supervisors need the tools to recruit, manage, and develop employees, and retain a strong, skilled workforce. This toolkit will assist managers through the struggles and successes of managing that dynamic workforce.
Manager's Checklist
- Leadership Skill Development
- Strategic planning, budgeting, and project management
- Successes and challenges of managing performance