N.C. Department of Health and Human Services
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Day 1 DHHS Policies

The following are summaries of some policies that are important for new employees. If you need more information beyond the summary, use the "Click here" link to go to the formal policy statements. You should review each of the following policies carefully and ask your supervisor or HR representative if you have any questions.


Direct Deposit Policy. As a condition of employment, all newly hired or rehired employees on or after August 1, 2007 shall be required to enroll in the direct deposit feature within thirty (30) days of hire or rehire. Enrollment forms are available in your HR office.
Click here to read the policy.


Smoking Policy. DHHS has a no-smoking policy in all buildings to provide a healthy, safe and productive work environment for all its employees. Employees are only allowed to smoke in certain designated smoking areas outside of the buildings. The HR office also has information for employees on smoking cessation classes.
Click here to read the policy.


Grievance Policy. Employees may file grievances to appeal certain matters relating to their employment. The policy outlines what actions are and are not grievable, the steps to take, deadlines and forms to use. You may contact your HR office if you need to get this information in the future.
Click here to read the policy.


Equal Employment Opportunity. This sets the department's policy on equal employment opportunity. The department takes steps to make sure that neither race, religion, color, creed, national origin, sex, age, political affiliation, nor handicapping condition is to be considered in the:

  • recruitment and selection of new employees;
  • selection of employees for promotion, training, career development, transfer, demotion (for financial purposes) and/or reduction-in-force lay-offs);
  • disciplinary action or termination for cause; and
  • pay rates including salary adjustments and/or annual salary increases.


Click here to read the policy.


Performance Rating Dispute Process. Employees may file a complaint concerning job performance ratings. This policy outlines the steps to take, deadlines and forms to use. You may contact your HR office if you need to get this information in the future.
Click here to read the policy.


Reporting Abuse, Neglect and Exploitation. Employees are legally required to report suspected abuse, neglect or exploitation of people in the custody of or receiving services from DHHS schools, institiutions and divisions. This policy outlines the requirements and reporting procedures.
Click here to read the policy.


Affordable Care Act (ACA). Section 1512 of the Affordable Care Act (ACA) requires applicable employers to provide all employees with written notice of the following:

  • the existence of the Marketplace (referred to by the ACA as the Exchange);
  • potential eligibility for premium tax credit under 36B of the Internal Revenue Code if the employee purchases a qualified health plan through the Marketplace;
  • and loss of employer contribution for the purchase of a qualified health plan through the Marketplace.

Please contact your local Division/Facility HR Office for additional information and/or for assistance with answering any of the questions in the New Health Insurance Marketplace Coverage Options and Your Health Coverage notice: ACA-Exchange Notice Template.

If you have questions regarding ACA health insurance coverage options, please contact the Health Insurance Marketplace at 1-800-318-2596 and/or visit HealthCare.gov.


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