N.C. Department of Health and Human Services
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Performance Management

The following performance management and dispute process information does not apply to teachers and educational administrators who work in DHHS schools and institutions. If you are a "115C Educator" please go to the educator page to read about your evaluation system.

Our department looks at the "Performance Management" process as an ongoing opportunity for communication between you and your supervisor. Before any formal reviews of your performance, your supervisor should first discuss with you what is expected of you and continue giving you feedback on your performance as time goes by.

At certain intervals in your employment with DHHS, your supervisor will conduct formal performance reviews to evaluate your performance. These evaluations will first be used to determine if you have been successful enough to move from "probationary" to "permanent" status. (This probationary period usually lasts 9 months, but may vary with some positions. Ask your supervisor if you are not sure about the length of your probationary period.) After that, your supervisor will hold "interim reviews" on your work every six months and evaluate your performance formally once a year.

Our Performance Management system ensures that you are:

  • Aware of both the outcomes and the skills/behaviors expected of you;
  • Provided with continuous feedback about your performance; and
  • Provided with opportunities for professional development.

Click here to read the policy.

Make sure your supervisor provides you with a current copy of your job description and your workplan. Please review these documents carefully and make sure you fully understand them. If you have any questions, ask your supervisor for clarification.

Performance Rating Dispute Process

DHHS Directive Number III-9 outlines the Performance Rating Dispute Process. After reaching permanent status, you have the right to file a grievance if you disagree with your performance rating. The directive gives details on the process, timeframes and forms required.

Click Here for more information.

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