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Division: |
Human Resources (HR) |
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Title: |
Standard
Operating Procedures |
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Procedure: |
GRIEVANCE
– DIRECTIVE III-9, PERFORMANCE RATING DISPUTE |
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Original Effective
Date: |
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Revised Effective Date: |
4/10 |
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Performance Rating
Dispute Process Guidelines Step
1: Review by the An
employee shall be informed in writing of the availability of the department’s
performance rating dispute process, and the time limit for filing a complaint
thereunder, when he/she is given written notice of
an overall performance rating of less than outstanding for a completed work
plan cycle. An employee may file a
written complaint under this process if he/she disputes the fairness of
his/her overall rating for a completed work plan cycle. All appeals must be received
by division/facility/school Human Resources Office on the DHHS Filing
Form PRD-1 , Performance Rating Dispute Complaint Form, within
fifteen (15) calendar days from receipt of the final overall performance
rating form, which bears the signatures of all required
management/supervisory chain. A copy of the appeal must be submitted to the
division/facility/school director and immediate supervisor. All complaints
should bear the HR date stamp to acknowledge the receipt date. The division/facility/school
director may delegate the review to a designee. The director shall issue a decision in
writing to the employee within fifteen (15) calendar days of the date the
complaint was received by the Human Resources office. In no case shall a complaint remain
unanswered for more than sixty (60) days from its initial receipt. Step
2: Review by Department Performance Review Board A complaint must be received by the division/facility/school
HR Office on the DHHS Filing Form PRD-1, Performance Rating Dispute
Complaint within fifteen (15) calendar days from the date the employee
received or should have received the division/facility/school director's Step
1 decision. Within ten (10) calendar days of receipt of the Step 2 complaint,
the division/facility/school HR Manager/ER Specialist will forward the
complaint, along with the division/facility/school management‘s response, and
all supporting documents to the Central Employee Relations Section, using the
Performance Rating Dispute Management Response form, DHHS Filing Form PRD-2.
Step
3: Final Decision by DHHS Secretary The Secretary has the authority to
accept or modify the Performance Review Board's recommendation or to adopt a
different decision. The Secretary’s decision
must be issued in writing within thirty (30) calendar days from receipt of the
date of the board's recommendation. The
Secretary’s decision is the final agency decision and is not subject to
further administrative or judicial review or appeal within or outside the
Department. WEBSITE RESOURCES: DHHS Directive III-9,
Performance Rating Dispute Process
http://info.dhhs.state.nc.us/olm/manuals/oos/dir/man/DirIII-09a.htm
State Personnel Policy, Internal Performance
Pay Dispute Resolution Procedures |
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