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NC Department of Health and Human Services

Managing Employee Workplans


        
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Writing the Original Workplan

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Step 6:
Workplan Review by Supervisor and Employee
Workplan, Page 1:
Key Responsibilities / Results Result Expectations Tracking Source / Frequency Actual Results Rating Comments
Workplan, Page 2:
Dimensions Behavioral Expectations Tracking Source / Frequency Actual Results Rating Comments
Steps and Directions

Review Workplan With Manager

meeting with managerOnce you have written the your employee's workplan, review it with your manager. This allows you and the manager to make sure that work is spread evenly among the employees of your work unit and that the goals of the unit can be attained during the cycle.

Meet With Employee

meeting with employeeMeet with the employee to review both the Results Expectations and the Behavioral Expectations. Listen carefully to any employee concerns about skill levels, resources to complete a listed outcome, measurement levels of a Result Expectation, etc. If you make any adjustments to the expectations based on the employee's input, note them on the workplan. After reviewing any changes to the workplan with your manager, have the manager sign the form.

Keep the following information in mind when you review the workplan with the employee:

  • Remember to use the "Key Principles" and "Critical Steps" to communicate effectively with employees as you discuss the workplan. Go to Effective Communication for a summary.
  • Gaining your employees' commitment to the tracking of reasonable expectations should increase their motivation to do well.
  • You and your manager have the final decision on setting the Results and Behavioral Expectations. The employee does not have the right to dispute workplan expectations set by you and your manager.
  • If you are reviewing a workplan with an employee who lacks some of the skills that have been listed, you will need to develop an "Improvement Plan" identifying what areas that need improvement and how the employee will make the necessary changes. Complete Improvement Plan instructions are included in another section of this guide.
  • Job responsibilities or unit needs may change during the workplan cycle. (A new record-keeping process may be introduced, for example.) If the planned changes will require the employee to learn or develop some new skills, you will complete a Development Plan for the employee.
Note the following signature requirements:
  • Ask your manager, contact your HR office, or ask your Performance Management Coordinator whether your institution or division requires signatures on all pages or just the front cover.
  • After you, the manager, and the employee have signed the workplan, provide copies for the employee and the manager, and keep the original in a confidential file that you maintain.
  • An employee is not required to sign the workplan. You can explain to the employee that the signature only indicates that the workplan has been discussed and understood, not that the employee agrees with the requirements. If the employee continues to refuse to sign following this explanation, you should have your manager verify the employee's refusal to sign. You could ask your manager to come in your office with the employee present and ask the employee to acknowledge his or her refusal to sign. Add a note to the workplan cover page concerning the employee's refusal to sign along with your signature and date and the witnessing manager's signature and date. Note: The witness cannot be an informal lead worker.
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Print Version of the guide.

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Overview
Original Workplan Interim Review Improvement Plan Development Plan Performance Appraisal References
Step 1:
Identify KRRs
Step 1:
Preparation
Step 1: Planning Step 1:
Asessment
Step 1:
Preparation
Workplan Form
[Word Template]
or
[PDF Format]
Step 2:
Results Expectations
Step 2:
Data Review
Step 2: Documentation Step 2:
Planning
Step 2:
Rating KRRs

DHHS Performance Management Policy
(Formerly DHHS Directive 34)
HTML or PDF

Performance Rating Dispute Process
(DHHS Directive Number III-9, formerly DHHS Directive 33a)
HTML or PDF

Step 3:
Selecting Dimensions
Step 3:
Interim Review
Step 3: 30-Day Review Step 3:
Documentation
Step 3:
Combine Ratings
Rating Scale
and
State Policy Manual
Step 4:
Writing Behavioral Expectations
Step 4:
Documentation
Step 4:
Summary Rating
STAR Tool
Step 5:
Tracking Performance
Step 5:
Signatures & Dispute Rights
Dictionary of Dimensions
Step 6: Workplan Review Step 6:
Submit Ratings
Standard Workplan Guidelines
Return to Workplan Guide Start Page / Return to HR Home Page