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NC Department of Health and Human Services Division of Mental Health, Developmental Disabilities, and Substance Abuse Services

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NC-TOPPS (NC Treatment Outcomes and Program Performance System)

NC-TOPPS data are used in treatment, quality improvement and research

NC-TOPPS is a Division web-based system for gathering outcome and performance data on behalf of mental health and substance abuse consumers in North Carolina’s public system of services. The NC-TOPPS system provides reliable information that is used to measure the impact of treatment and to improve service and manage quality throughout the service system.

Announcement:  The Simple Query Report will be available to provider agency Superusers starting January 30th, 2015. Provider Superusers can access the Simple Query Report under the reports tab after logging into the system.  This expanded outcomes dashboard includes demographics of the population served, treatment demographics, substance use, employment, education, housing, maternal/perinatal outcomes, and service needs/satisfaction.

General Guidelines for Simple Query Report

Need Help with NC-TOPPS?

Contact the Help Desk via email or call the Help Desk at (919) 515-1310

Outcomes at a Glance 2.0

Please check the NC-TOPPS Outcomes at a Glance 2.0 dashboard to see how consumers in your area are doing compared to the state. The dashboard provides helpful consumer outcome information on  mental health and substance abuse consumers in North Carolina's public system of services.

This site is for providers to easily locate what they need to get started using NC-TOPPS including the NC-TOPPS Quick Start Guide. This guide provides an overview of how to use NC-TOPPS, its features and capabilities.

website submission

This site is where new NC-TOPPS users can create a new user account and set up their user profile and current users are able to submit outcome information for consumers, manage system information as well as their user preferences.


user links

This site is where NC-TOPPS users can locate valuable information and resources such as printable interview forms, system guidelines, Frequently Asked Questions, and NC-TOPPS presentations.




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