PROGRAM BENEFITS

Implementation of NC FAST is anticipated to have the following benefits for NC families, communities, county departments of social services and the state.

Families will have:

• “One-stop shopping” with one-time communication of their information and needs.
• Confidence that their benefits will be determined in an expedited, consistent manner from any place in the state.

Communities will have:

• Increased responsiveness to community needs.
• Increased community outreach.
• Better outcomes for dollars invested.

County Departments of Social Services and their employees will have:

• Tools to help them share information and track cases across program areas and county lines.
• More time to assist families as administrative tasks are automated.
• Increased ability to work with families within existing resources.
• Enhanced partnerships with employers, service providers and other support organizations.
• Enhanced ability to identify clients' needs.

The State will have:

• Access to current, accurate and useful data that is integrated across programs.
• Comprehensive data on service delivery for accountability and decision-making purposes.
• Enhanced partnerships with counties and other state entities.