SERVICE DELIVERY INTERFACE (SDI)
If you are experiencing any problems with SDI, please open a support ticket at firstname.lastname@example.org or by phone (919-855-3200, Option 3).
What is SDI?
SDI provides a single interface between a county-developed and county-maintained case management system and a legacy benefit delivery system maintained by NC DHHS. SDI implementation is optional, and contingent on a county expressing interest in implementing SDI.
Where is SDI now?
The SDI interface has been available since August 2006. When the NC FAST Case Management system is deployed, SDI will be incorporated in the Case Management Integration and Synchronization (CMIS) tool.
Last updated - August 3, 2012