PROJECTS

Main

Case Management Overview

Case Management Project 1: GCM and FNS Case Management Project 2&6: EIS Case Management Project 3: LIEAP, Child Care, and CIP Case Management Project 4: Child Services Case Management Project 5: Aging and Adult Services ePASS Document Management Health Benefit Exchange (HBE) OLV SDI

SERVICE DELIVERY INTERFACE (SDI)

Documents:

• SDI Orientation Guide, (PDF, 124KB)
• SDI Issues Communication Procedure, (PDF, 69KB)
• SDI Visual Diagram, (PDF, 11KB)

Support:

If you are experiencing any problems with SDI, please open a support ticket at dhhs.customer.support.center@dhhs.nc.gov or by phone (919-855-3200, Option 3).

What is SDI?

SDI provides a single interface between a county-developed and county-maintained case management system and a legacy benefit delivery system maintained by NC DHHS. SDI implementation is optional, and contingent on a county expressing interest in implementing SDI.

Where is SDI now?

The SDI interface has been available since August 2006. When the NC FAST Case Management system is deployed, SDI will be incorporated in the Case Management Integration and Synchronization (CMIS) tool.

• CMIS is a data interchange tool that will connect the NC FAST Case Management system to various existing state and federal systems as well as to county-specific case management systems.


• CMIS will be designed and integrated into the NC FAST Case Management system during the first integration project and enhanced as the remaining projects complete their life cycles.