Creating outreach opportunities for the citizens of North Carolina is a key component for the Office of Citizen Services (OCS) and the North Carolina Department of Health and Human Services’ (NCDHHS). Staff eagerly share information and strive to educate community leaders, advocacy groups, clubs, senior center attendees and conference participants about OCS services as well as NCDHHS programs and services overall. OCS serves as a central point of contact for residents who have questions regarding NCDHHS divisions and offices. As a result, staff are very knowledgeable about services that are provided across the department and are able to share this knowledge through outreach.

As one of the largest departments in North Carolina state government, more than 30 divisions and offices make up NCDHHS. Click here for more information regarding NCDHHS divisions.