Skip to main content
NCDHHS logo NCDHHS

Topical Navigation

  • Home
  • Assistance
    Assistance
    • Aging And Adult Services
    • Children's Services
    • Deaf-Blind Services
    • Disability Services
    • Disaster Preparation And Recovery
    • Guardianship
    • Hearing Loss
    • Low-Income Services
    • Medicaid Transformation
    • Medicaid
    • Mental Health And Substance Abuse
    • NC Assistive Technology
    • Pregnancy Services
    • Vendor Resources
    • Veteran's Services
    • Vision Loss
    • Vital Records
  • Divisions
    Divisions
    • Aging and Adult Services
    • Child and Family Well-Being
    • Child Development And Early Education
    • Disability Determination Services
    • Health Benefits (NC Medicaid)
    • Health Service Regulation
    • Mental Health, Developmental Disabilities, and Substance Abuse
    • Office of Economic Opportunity
    • Office Of Minority Health And Health Disparities
    • Office of Rural Health
    • Public Health
    • Services for the Blind
    • Services for the Deaf and the Hard of Hearing
    • Social Services
    • State Operated Healthcare Facilities
    • Vocational Rehabilitation Services
  • Documents
  • Providers
    Providers
    • Licensure
    • Provider Info
    • LME-MCO Directory
    • Policies, Manuals and Forms
  • News
    News
    • Press Releases
    • Media Contacts
    • Events
    • Newsletter Articles
  • About
    About
    • Administrative Offices
    • DHHS Mission, Vision, Values and Goals
    • Department Initiatives
    • Grant Opportunities
    • Leadership
    • Overview
  • Contact
    Contact
    • Division Contacts
    • Hotlines
    • Report Fraud
  • NCDHHS COVID-19
  • NC.GOV
  • AGENCIES
  • JOBS
NCDHHS »   About »   DHHS Mission, Vision, Values and Goals »   Strategic Goals

Strategic Goals

The North Carolina Department of Health and Human Services 2021-2023 Strategic Plan is grounded in the Department’s values, driven by equity, rooted in our commitment to whole-person care, and responsive to the lessons learned responding to the greatest health crisis in a more than a generation.

DHHS will further advance its mission to improve the health, safety, and wellbeing of all North Carolinians by working toward the following goals:

  1. Advance health equity by reducing disparities in opportunity and outcomes for historically marginalized populations within DHHS and across the state.
  2. Help North Carolinians end the pandemic, control the spread of COVID-19, recover stronger, and be prepared for future public health crises with an emphasis on initiatives serving those communities most impacted.  
  3. Build an innovative, coordinated, and whole-person — physical, mental and social health — centered system that addresses both medical and non-medical drivers of health.
  4. Turn the tide on North Carolina’s opioid and substance use crisis.  
  5. Improve child and family well-being so all children have the opportunity to develop to their full potential and thrive.
  6. Support individuals with disabilities and older adults in leading safe, healthy and fulfilling lives. 
  7. Achieve operational excellence by living our values — belonging, joy, people-focused, proactive communication, stewardship, teamwork, and transparency.

The plan outlines objectives and strategies to be implemented over the next two years to make progress on these seven goals. The work is interconnected. While strategies may only appear once, they often contribute to multiple objectives and goals across the plan.

Finally, the Strategic plan was created in the context of the ongoing COVID-19 pandemic. Containing, mitigating, and recovering from the pandemic will be central to our work over the next two years.

Learn more about the Department in the 2021-2023 Strategic Plan.

DHHS Mission, Vision, Values and Goals

  • 2017 DHHS Employee Engagement Survey
  • Mission | Vision
  • Strategic Goals
  • Values

Share this page:

  • Facebook
  • Twitter
  • Email
Back to top

Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
Visit RelayNC for information about TTY services.

Recent Tweets

Tweets by @ncdhhs

Follow Us

  • Facebook
  • Twitter
  • Instagram
  • YouTube
  • LinkedIn
  • Translation Disclaimer
  • Employee Directory
  • Accessibility
  • Terms of Use
  • Privacy Policy
  • Open Budget
https://www.ncdhhs.gov/about/dhhs-mission-vision-values-and-goals/strategic-goals