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NC WIC Program Recognized with National IT Award for Benefits Card, Mobile App

Mary Anne Burghardt and Kim Lovenduski, center, accept an award honoring the NC WIC program for work in developing an electronic benefits card and mobile app for WIC participants. They are the director and deputy director of the Division of Public Health’s Nutrition Services Branch.

Mary Anne Burghardt and Kim Lovenduski, center, accept an award honoring the NC WIC program for work in developing an electronic benefits card and mobile app for WIC participants. They are the director and deputy director of the Division of Public Health’s Nutrition Services Branch.

Nov. 5, 2019 – North Carolina’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) was recently honored for its work in implementing an electronic benefits transfer card (eWIC) and mobile app (Bnft) for participants.

The NC WIC program, which provides healthy foods and other resources for pregnant women, new moms and children under 5, is administered by DHHS’ Division of Public Health.

The National Association of State Chief Information Officers (NASCIO) recognized NC WIC in the category of “Digital Government: Government to Citizen.”

eWIC has streamlined the WIC participant experience by eliminating the need to keep track of paper vouchers and lists of approved items. Participants can use the Bnft app to scan items in the store to determine if they are eligible for purchase.

eWIC participants’ shopping experiences are now almost exactly like any other shopper, resulting in less stigma at checkout. An eWIC participant can also easily check their balance and review which items they have left to purchase during a given time period.

The U.S. Department of Agriculture is using North Carolina’s eWIC implementation as a model and best practice for other states.

The Nutrition Services Branch of the Division of Public Health.

 

 

 

 

 

 


The project team for eWIC.

Author: Amy Dominello Braun