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NCDHHS »   Divisions »   Aging and Adult Services »   Joyce Massey-Smith

Joyce Massey-Smith

Joyce Massey-Smith

Joyce Massey-Smith is the director for the NC Division of Aging and Adult Services. Previously with the division, she was a Regional Adult Programs representative, chief of Budget, Planning and Systems Support, and Adult Services section chief.

She also worked with the Region I Area Agency on Aging, first as planner then AAA director.

Massey-Smith has served in leadership positions with both the NC4A and the NC Association on Aging and Disaster Services at the NWNC Chapter of the American Red Cross. In March 2018, Governor Roy Cooper named her as part of the Interagency Council for Coordinating Homeless Programs. Massey-Smith also served as staff support at the 1995 White House Conference on Aging.

Massey-Smith earned a Bachelor of Social Work from UNC-Greensboro, as well as a Master’s in Public Administration with a concentration in aging and public policy.

Her professional interests include rural social work practice, performance outcome measurement in human services and team development as a means of improving agency outcomes.

Aging and Adult Services

  • Adult Care Homes
  • Adult Day Services
  • Adult Placement Services
  • Adult Protective Services
  • Aging Resources Management System (ARMS)
  • Aging and Adult Services General Information and Announcements
  • Care Management of Frail Older Adults
  • Community Alternative Programs for Disabled Adults
  • Counseling Services at Departments of Social Services
  • County Funding Authorizations
  • DAAS Councils and Committees
  • Data Reports
  • Family Caregiver Support
  • Guardianship and Alternatives to Guardianship
  • Home Care Independence
  • Housing and Home Improvement Assistance
  • In-Home Aides
  • Joyce Massey-Smith
  • Legal Assistance for Older Adults
  • Living Healthy
  • Local Contact Agency
  • Long Term Care Ombudsman (Advocacy for residents in long term care facilities)
  • Monitoring
  • NC Emergency Solutions Grant
  • Nutrition-Congregate and Home Delivered Meals
  • Operation Fan and Heat Relief
  • Permanent Supportive Housing
  • Policy and Procedure
  • Programs to Find and Maintain Housing
  • Project CARE (Caregiver Support)
  • Senior Centers
  • Senior Community Service Employment Program
  • Special Care Center Nursing Facility
  • State-County Special Assistance (For adult care home residents)
  • State-County Special Assistance, In Home (Help to Stay in Your Home)
  • Training Resources
  • Transportation Services for Older Adults

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
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https://www.ncdhhs.gov/divisions/aging-and-adult-services/joyce-massey-smith