COVID-19: Health Care Providers, Hospitals and Laboratories

Hospitals and health care providers

All health care providers should:

  • Follow directions related to elective and  non-urgent and procedures and surgeries found here.
  • Review policies and procedures for infection prevention and mitigation and make sure all employees follow the appropriate steps.
  • Consider using telemedicine, nurse triage lines and other options to prevent people with mild illnesses from coming to clinics and emergency rooms.
  • Ask about travel history for patients presenting with respiratory illnesses and continue working closely with your local health department, NCDHHS and the CDC and follow their guidance.
  • Join in weekly calls with NCDHHS’ Division of Public Health.

Behavioral health and self-care

  • Behavioral health providers should follow the guidance for health care professionals provided by NCDHHS and the CDC.
  • Fear, stigma, depression, anxiety, and posttraumatic stress disorder can follow major infectious disease outbreaks, and all health care providers should be prepared for those reactions with the COVID-19 outbreak.
  • The importance of self-care during stressful times cannot be over-estimated and all health providers, including behavioral health providers, are at risk for burnout and secondary trauma.
  • Be aware of the behavioral health crisis services that are available. Resources are available on managing your overall health.

Guidance

See all guidance for providers and local health departments.