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NCDHHS »   Divisions »   Services for the Deaf and the Hard of Hearing »   Relay Service Operators

Relay Service Operators

Relay Operator

A Relay Operator is the confidential, transparent link between hearing and deaf, hard of hearing, deaf-blind and speech impaired callers. The Relay Operator voices conversation to voice users and types the conversation to TTY (Teletypewriter) users. The Relay Operator must voice everything typed to the hearing person.

Relay Curriculum for Teachers

A new curriculum on technology and how to communicate with people with hearing loss.

  • Includes content that is engaging, relevant and meaningful to students
  • Helps students become aware of techniques and technologies that facilitate communication for those with hearing and speech disabilities
  • Exposes students to the global diversity
  • Demonstrates the value of lifelong learning

Relay Enhances Language and Communication Abilities, Yes, You Can!

Contact

To learn more contact your local Regional Center.

Services for the Deaf and the Hard of Hearing

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  • Your Rights

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Contact Information

NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
Visit RelayNC for information about TTY services.

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https://www.ncdhhs.gov/dsdhh/relay-operators