Transportation Services for Older Adults

North Carolina offers transportation services serves the general public and human service agencies. These agencies have programs to help people gain access to transportation services when they do not have access to a vehicle.

Adults 60 and older may be eligible for transportation assistance to destinations, such as senior lunch programs and grocery stores. Some counties also have funding for senior transportation to medical appointments. These rides are sponsored by a combination of county, state and federal Older Americans Act funds.


If you are Medicaid-eligible, then Medicaid will support your ride to Medicaid-covered services.

Contact your social worker or call your local Department of Social Services for assistance.

For information on the public transportation systems in your area, contact the Department of Transportation.

DHHS Customer Service Center
Phone: 800-662-7030
TTY: 877-452-2514

For non-Medicaid sponsored transportation alternatives, people age 60 and older may contact local agencies that provide general and medical transportation supported by the Home and Community Care Block Grant.

Transportation Provider Directory
Medical Transportation Provider Directory

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