Refugee Services

Refugee Services provide short-term transitional assistance to help refugees become self-sufficient. We offer help finding employment and transportation, and teaching programs such as skill certification and learning English.

The North Carolina Refugee Assistance Program is a short-term transitional program that helps refugees and other eligible recipients become economically self-sufficient. Funding for this program comes from the Office of Refugee Resettlement within the US Department of Health and Human Services.

Refugee Public Assistance

Refugee Public Assistance involves two programs:

  1. Refugee Cash Assistance (RCA): financial support provided to eligible individuals who participate in employability services in accordance with an Employability Plan.
  2. Refugee Medical Assistance (RMA): short-term medical insurance program available to eligible individuals in order to stabilize their health shortly after arrival in the US.

Refugee Social Services

  • Employment services
  • Case management
  • Transportation
  • Skills recertification
  • English language training
  • Vocational skills training
  • Citizenship and immigration services
  • Translation and interpretation services
  • Social adjustment services


To be eligible for Refugee Services, you must be one of the following:

  • Refugees, individuals fleeing from persecution in their homelands
  • Certain Cuban/Haitian Entrants and Parolees
  • Certain Amerasians (from Vietnam)
  • Victims of Human Trafficking
  • Asylees

How to Apply

Apply at your local Department of Social Services.

Refugee Assistance Manual


Phone: 919-527-6300
Fax: 919-334-1265

To find out more about refugee service providers in your area, contact any of the local refugee service providers.

Private-nonprofit service agencies under contract with the state provide specialized services to eligible newcomers.

EEO Rules and Regulations/Recruitment, Posting of Vacancies, Hiring Standards and Selection Policies

Admission and Resettlement Process

  • The United States Department of Homeland Security’s (DHS) Citizenship and Immigration Services (CIS) must evaluate you before you are approved for legal and permanent residence in the US.
  • The US CIS staff will interview and approve refugees found to have a valid persecution claim. You must go through criminal background checks and health/mental health screening before you are deemed admissible to the US.
  • Once refugee status is established, the
    • US Department of State (DOS)
    • International Organization for Migration (IOM)
    • DHS-CIS
  • Will arrange for an approved individual’s resettlement in the United States.
  • You will continue to receive Refugee services and assistance until you become a US citizen.
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