Child Care

Customer Service and Contacts

Cardholder Call Center

Phone: 1-877-766-2322

County Staff Subsidy Services Section

Phone: 919-527-6590

Other Contacts

Parent Resources
Provider Contacts
County Contacts

Affiliated Computer Service (ACS) Secure Fax

Fax: 855-443-1789

  • Fax completed POS enrollment packet to ACS

 

Affiliated Computer Service (ACS) Provider Help Line 

  • Phone: 866-217-1076
    Request a SEEK Provider Packet
  • Questions about any of the documents in the packet

Affiliated Computer Service (ACS) Provider Call Center

Phone: 877-606-2776

  • Receipt of the SEEK packet
  • Paperwork missing from the packet
  • POS installation questions
  • POS device has not been received
  • Leasing a POS device
  • POS troubleshooting
  • Provider Manual questions
  • Provider Web Portal questions

Provider Contacts

How can we make this page better for you?
Send us some feedback!

Thank you for providing feedback on our website. Your idea will go to our web team. If you want to contact someone specifically and get a response, please go to the contact page.

User Feedback

Back to top