NC Incident Response Improvement System (IRIS)

The Incident Response Improvement System (IRIS) is a web based incident reporting system for reporting and documenting responses to Level II and III incidents involving consumers receiving mental health, developmental disabilities and/or substance abuse services. 

Incident Response Improvement System

IRIS Resources

QM11 Provider Quarterly Incident Report
QM04 DHHS Restrictive Intervention Detail
IRIS Technical Manual
Incident and Death Response System Manual
IRIS Frequently Asked Questions
Providers Updates
Reporting Update


Printed reports will be accepted only if IRIS is unavailable. Providers will need to enter all information into IRIS once IRIS is available.

Allegation of Abuse, Neglect and Exploitation
Consumer Behavior
Death Report
Medication Error
Restrictive Intervention
Suspension and Expulsion

How can we make this page better for you?
Send us some feedback!

Thank you for taking the time to provide feedback on Your idea will go to the web team. If you want to contact someone specifically and get a response, please go to the contact page.

User Feedback

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
8 + 10 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Back to top