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North Carolina Division of Aging and Adult Services


    Key Values and Principles That Serve As the Foundation of A Person-Centered System for The Department of Health and Human Services

    [A person-centered system involves person-centered thinking, planning and organizations.]

    These guiding principles apply to the system serving all people who need long term services and supports, and their families. A person-centered system acknowledges the role of families or guardians in planning for children/youth and for adults who need assistance in making informed choices.

    To be person-centered means:

    • Treating individuals and family members with dignity and respect
    • Helping individuals and families become empowered to set and reach their personal goals
    • Recognizing the right of individuals to make informed choices, and take responsibility for those choices and related risks
    • Building on the strengths, gifts, talents, skills, and contributions of the individual and those who know and care about the individual
    • Fostering community connections in which individuals can develop relationships, learn, work/produce income, actively participate in community life and achieve their full potential
    • Promising to listen and to act on what the individual communicates
    • Pledging to be honest when trying to balance what is important to and important for the person
    • Seeking to understand individuals in the context of their age, gender, culture, ethnicity, belief system, social and income status, education, family, and any other factors that make them unique
    • Acknowledging and valuing families and supporting their efforts to assist family members
    • Recognizing and supporting mutually respectful partnerships among individuals, their families, communities, providers and professionals
    • Advocating for laws, rules and procedures for providing services, treatment, and supports that meet an individualís needs and honor personal goals
    • Endorsing responsible use of public resources to assure that qualified individuals are served fairly and according to need

    Adopted by the Long Term Services and Supports Cabinet, January 10, 2008

Last updated March 26, 2012