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North Carolina Division of Aging and Adult Services


    Project C.A.R.E. logo

    As the only state funded dementia-specific support for family caregivers, Project C.A.R.E. ("Caregiver Alternatives to Running on Empty") uses a family consultant model to provide comprehensive support to caregivers. Through the integration of dementia-capable services and the development of family-centered and caregiver-focused community care networks, Project C.A.R.E. helps create a seamless, coordinated delivery system that is responsive to the needs, values and preferences of Alzheimer’s families.

    Project C.A.R.E. is Statewide Program

    Recognizing the importance of reaching individuals with Alzheimer’s disease and their family caregivers throughout North Carolina, the Division of Aging and Adult Services is revising its approach to offer Project C.A.R.E throughout all 100 counties of the state. State-wide coverage meets the long-term program objective of providing support for the significant increase in the number of caregivers of those with Alzheimer’s and related dementias and thereby helping individuals and families avoid or delay use of more costly formal interventions, including placement in long-term care facilities.

    The three Project C.A.R.E. Family Consultants (Dementia Capable Specialists) are located as follows:

    Western Offices:

    Family Consultant: Nancy Hogan
    Western NC Project C.A.R.E.
    Land-of-Sky Regional Council Area Agency on Aging
    339 New Leicester Hwy, Suite 140
    Asheville, NC.
    Phone: (828) 251-7432

    Central NC Office:

    Family Consultant: Bobbi Matchar
    Central NC Project C.A.R.E
    Duke Family Support Program
    Duke University Center for the Study of Aging and Human Development
    3600 DUMC
    Durham, NC 27710
    Phone: 919-660-7510 or 800-646-2028

    Eastern NC Office:

    Family Consultant: Rosalind Pugh
    Eastern NC Project C.A.R.E.
    Alzheimer’s North Carolina
    2245 Stantonsburg Rd, Suite C
    Greenville, NC 27834
    Phone: (252) 355-0054 or (252) 842-2009

    In addition, families in Mecklenburg County have access to trained Project C.A.R.E dementia specialists who provide supports through “Just One Call” at (704) 432-1111 or by contacting Patricia Mayhew, Adult Services Supervisor at

    Services Provided

    1. Care Management: Offering persons with dementia and their caregivers (phone and face-to-face) counseling, care consultation, dementia-specific information, caregiver assessments, caregiver education and connections to strong social support networks;
    2. Information and Referral: Connecting families with available community resources in an attempt to meet unmet needs of family caregivers. This includes but is not limited to local support groups, supportive services, entitlement programs and other community resources.
    3. As appropriate, offering individual caregivers evidence-based and evidence-informed programs, as appropriate, such as REACH (Resources for Enhancing Alzheimer’s Caregiver Health), and referring families to other resources;
    4. Partnering with each Area Agency on Aging (AAA) through its Family Caregiver Support Program for cross-referrals and co-outreach, training and education;
    5. Providing training and assistance to AAAs and the community-at-large to increase capacity to assist persons with dementia and their families;
    6. Enhancing partnerships with and among the various entities serving persons with Alzheimer’s disease and assisting their caregivers; and
    7. Assisting to implement the Dementia Capable State Plan spearheaded by DAAS in collaboration with identified partners.

    National Program Recognition:

    • 2008 National Program Champion – U.S. Administration on Aging

    • 2005 National Best Practice Model for “Implementing Systems and Sustained Change in Long-Term Care” – U.S. Administration on Aging and RTI International

    • 2005 National Innovative Program Clearinghouse Award – National Alzheimer’s Association

    • 2005 National Model for Home and Community-Based Care Coordination – featured by the National Alzheimer’s Association at the Conference of State Legislators

    • 2004 Geriatric Best Practice Award for “Developing Quality Caregiver Support and Respite Programs” – Southeast Regional Geriatric Best Practices Initiative

    If you are interested in learning more about Project C.A.R.E., please contact Mark Hensley, State Project C.A.R.E. Director, NC Division of Aging and Adult Services.

    Project C.A.R.E. Publications:

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    Last updated February 4, 2015


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